At a Glance
- Tasks: Provide technical support and facilitate installations for customers in a dynamic team environment.
- Company: Join Check Point, a leader in AI-driven cybersecurity protecting organizations worldwide.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Occasional travel required; recognized for excellence in workplace culture.
- Why this job: Make a real impact in cybersecurity while working with innovative technologies and smart people.
- Qualifications: 5-8 years in networking and security, experience with Check Point products, and strong analytical skills.
The predicted salary is between 90000 - 110000 $ per year.
Why Join Us
At Check Point, what you do matters.
Every day, we protect over 100,000 organizations worldwide from increasingly sophisticated cyber and AI-driven threats, securing their AI transformation.
Why Join Us
At Check Point, what you do matters.
Every day, we protect over 100,000 organizations worldwide from increasingly sophisticated cyber and AI-driven threats, securing their AI transformation.
Our prevention-first approach safeguards hybrid networks, cloud environments, digital workspaces, and AI systems, stopping attacks before they happen.
This is where innovation meets real-world impact.
You’ll help customers across industries operate with confidence in a rapidly changing digital world, working alongside smart, curious people who take ownership, challenge assumptions, and solve complex problems.
We’re proud to be recognized by TIME, Newsweek, and Forbes for excellence and workplace culture.
What really sets Check Point apart is the opportunity to grow, contribute, and help companies navigate their AI transformation securely.
If you’re excited to work at the forefront of AI-driven security on a global scale, this is the place to do it.
Job Description
- Provide customers with technical support through analytical skills, facilitate new installations, implementations, maintenance, education, and author documentation in support of the customers’ environment.
- Business and technical communication skills are important for interfacing with clients, both at the engineer and management level.
Working in a close-knit team environment, as well as organizational ability for multi-tasking and flexibility
- Occasional travel to customer sites in the US and Canada is required as needed.
- Ensures management of customer expectations and resolution of technical issues in a timely manner.
- Develop and maintain troubleshooting skills on all Check Point products and technical knowledge in industry standard based technologies
Qualifications
- 5-8 years of relevant enterprise level networking and Internet Security technology experience.
- Experience with Check Point products required.
- Strong understanding of networking and operating system functions of RHEL or other Linux based servers.
- Experience configuring and troubleshooting VPN technologies.
- Strong understanding of the OSI model on Layers 1-4.
- Experience with traffic analyzing tools like Wireshark.
- Understanding of how common TCP/UDP connections are established based on their protocol.
- Working knowledge of ARP, Vo IP (H.323, SIP), and routing protocols such as OSPF & BGP.
- Basic programming skills, with the ability to read and develop simple UNIX shell scripts using Bash.
- Experience providing support to direct customers, resellers, O&M, and field personnel in resolving company product related issues.
- This position is posted in multiple territories and your ability to work without sponsorship from an employer now or in the future in the country for which you apply is required.
- This is a hybrid work from home position that requires two days in the office per week, in locations where a Check Point office is present.
- EOE M/F/Veterans/Disabled
- #J-18808-Ljbffr
Diamond Services Engineer in Ottawa employer: Check Point Software
Check Point Software is an exceptional employer that fosters a dynamic and collaborative work culture, empowering employees to excel in their roles. With a strong focus on professional development, you will have ample opportunities for growth while working alongside a talented team dedicated to innovation in the high-tech sector. Located in Canada, our commitment to employee well-being and success makes us a top choice for those seeking meaningful and rewarding careers.
