Territory Account Executive in Mississauga

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Ready to take ownership of a high-impact territory, grow strategic customer partnerships, and help drive sustainable supply chain solutions? At Brambles | CHEP, we're looking for a relationship-driven sales professional who thrives in the field, enjoys solving complex business challenges, and is passionate about creating value for customers across commercial manufacturing and retail markets.

Key Responsibilities May Include:

• Manage and develop strategic customer relationships, ensuring alignment with CHEP’s growth objectives and delivering on revenue and satisfaction targets.
• Collaborate with commercial leadership and internal teams to create and implement strategic account plans focused on growth, cost reduction, and sustainability.
• Lead contract negotiations and commercial tenders to secure favorable terms while meeting customer and business objectives.
• Conduct regular business reviews with customers to ensure compliance with audit plans and maintain accurate asset management records.
• Monitor account performance metrics, including customer satisfaction (NPS), and develop action plans to address areas needing improvement.
• Build and maintain strong networks within customers’ organizations, driving strategic initiatives to enhance supply chain efficiency.
• Identify and secure new business opportunities through proactive networking and leveraging existing customer relationships, ensuring a robust sales pipeline.
• Drive revenue retention and expansion by fostering long-term partnerships and managing customer relationships through effective communication and tailored solutions.

Position Purpose

The Territory Account Executive is responsible for field execution of strategic priorities within our commercial manufacturing and retail customers portfolios. Accountable for the growth of a portfolio. With a base of commercial account responsibilities, this individual will seek to grow their business and geographic territory profitably. The individual will drive awareness through live engagement at our commercial and retail customers derived from account health data analytics, customer insights and smart market planning. This individual will leverage being in the field to seek out new growth opportunities to support total network volume expansion, education of our customers and protection of our assets, while demonstrating our share and re-use model.

Major/Key Accountabilities

• Support, develop, align, and execute multi-year strategies to drive revenues and gross profits through collaborative business planning.
• Develop contractual agreements for commercial manufacturers.
• Proactively cultivate relationships with customers leveraging the end-to-end channel strategies in the commercial manufacturing and retail portfolios.
• Leverage insights to bring innovative ideas that influence value creation.
• Proactively develop a comprehensive understanding of the customer's business and needs through data analytics.
• Accountable for driving CHEP/BRAMBLES sustainability and environmental social governance (ESG) as a field sales execution brand steward.
• Conduct business reviews with strategic customer leaders and collaborate with support partner(s).
• Drive adherence to CHEP program best practices within program users for commercial manufacturing and retail customers.
• Identify opportunities to drive optimizations and new business solutions based on commercial and retail customers execution plans.
• Accountable for managing a portfolio pipeline and meeting sales goals.
• Mitigate risks and ensure data accuracy within customer relationship management systems.
• Actively seek customer feedback to support Net Promoter Score (NPS) response rates.
• Commit 45%-65% of his/her time in face-to-face customer engagements within your territory for commercial manufacturing and retail customers.
• Act as a regional field support agent on national accounts for commercial and retail customers.
• Support other duties, as assigned (Audit, regional site support, sustainability, special strategic projects, cross collaboration initiatives, etc.).

Qualifications

• Bachelor’s Degree minimum
• 5-7 Years Sales and Account Management Experience

Desirable Qualifications

• Bilingual (French)
• Experience: 5+ years of sales experience
• Proven record of selling in highly complex strategic environments
• Extended work in cross functional matrix oriented internal structures
• Commercial Manufacturing
• Consumer Retail Grocery and Mass Merchandise

Skills and Knowledge

• Working in complex business models, systems, and procedures
• Expert knowledge of supply chain
• Knowledge of consumer retail landscape
• Leading in a matrix organization
• Personal relationship building capability
• Negotiating commercial agreements
• Innovative value proposition development

Base pay range is $90,000- $115,000 CAD annually. Salary ranges provided take into account a wide variety of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications, geographic differentials and other business and organizational needs. Therefore, actual amounts offered may be higher or lower than the range provided. If you have questions, please speak to your Talent Acquisition Partner about the flexibility and detail of our compensation philosophy.

Remote Type: Hybrid Remote

Skills to succeed in the role:

• Account Management
• Adaptability
• Building Rapport
• Business Development
• Commercial Sustainability
• Customer Experience (CX)
• Customer Partnerships
• Data Storytelling
• Digital Customer Solutions (Dcs)
• Empathy
• Experimenting
• Negotiation
• Our Business
• Relationship Management
• Sales Communications
• Taking Ownership
• Teamwork
• Understand Customers
• Value Propositions

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at recruitment@brambles.com.