At a Glance
- Tasks: Lead a team to create exceptional dining experiences for seniors and manage food service operations.
- Company: Join Chartwell, a caring community focused on making lives better.
- Benefits: Competitive pay, inclusive workplace, and opportunities for career growth.
- Other info: Flexible hours and a supportive environment await you!
- Why this job: Make a real difference in residents' lives through quality meals and service.
- Qualifications: 2+ years in food service management and strong leadership skills required.
The predicted salary is between 47250 - 57750 $ per year.
The Opportunity
Are you passionate about creating exceptional dining experiences for seniors? As a Food Service Manager at Chartwell, you will lead a dedicated team to deliver high-quality meals and outstanding service. In this role, you’ll be responsible for overseeing food services operations, menu planning, team management, and compliance with food safety standards—all to ensure our residents enjoy every meal in a warm and welcoming environment.
What You’ll Do
- Lead the planning and execution of daily and special event menus that meet individual dietary needs
- Foster strong relationships with residents and families to enhance satisfaction and resolve concerns
- Supervise and develop food services staff, including hiring, training, and performance management
- Prepare and manage departmental budgets, optimize purchasing, and monitor food and labour costs
- Ensure compliance with Chartwell’s policies and relevant provincial and health regulations
- Collaborate with suppliers and corporate partners to maintain high standards of food service
- Serve as a key member of the management team, contributing to strategic decisions and operational success
- Rotate as the Manager on Duty for weekend coverage as needed
What You’ll Bring
- Minimum two years of supervisory experience in food service (retirement, healthcare, or hospitality)
- At least one year of front-of-house and customer service experience
- Post-secondary diploma in Food & Beverage Management or equivalent; chef qualifications and Food Service Supervisor certification preferred
- Strong leadership, communication, and conflict resolution skills
- Highly organized with strong time management abilities
- Experience with budgeting, purchasing, and scheduling
- Computer literate, including Microsoft Word and Excel
- Knowledge of food safety regulations, special diets, and local suppliers is an asset
- Familiarity with the local community and supplier networks is beneficial
- Valid Driver’s License, or reliable means of transportation
What We Offer
- A safe, inclusive workplace where you’re supported and appreciated
- Competitive compensation and benefits
- Opportunities for leadership development and career growth
- A warm, welcoming culture inspired by our vision of making people’s lives better, driven by our mission to create happy, healthy, and meaningful lives for our residents
Additional Requirements
- Ability to work flexible hours including some evenings and weekends
- Must be prepared to respond to emergency situations
- Some local travel may be required
- Comfort using AI and other digital platform systems and tools to support daily work
- Clear Criminal Background Check, VSS and TB Test where required
About Us
At Chartwell, we’re all about Making People’s Lives BETTER: the lives of our residents and their families, and the lives of our employees. Join an exceptional group of diverse, inspiring, and caring people who are empowered to provide personalized, human experiences for our residents and staff through the connections they make every day within our communities. Chartwell’s commitment to diversity and inclusivity is a commitment to hiring people whose skills and abilities contribute the most to the success of the organization and who reflect the communities in which we live and work. We are an equal opportunity employer and welcome applications from a wide range of qualified candidates, including people with disabilities. If you have questions or require assistance with the application process, please email accessibility@chartwell.com or call 1-888-663-6448. Chartwell may use artificial intelligence to assist in screening and assessing applicants for this position. We thank all applicants for their interest, however, only those selected for further consideration will be contacted.
Food Services Manager in Surrey employer: Chartwell Retirement Residences
Chartwell is an exceptional employer that prioritizes the well-being and growth of its employees, offering a supportive work culture where diversity and inclusivity are celebrated. As a Senior Executive Assistant, you will thrive in a dynamic environment that values your contributions and provides opportunities for professional development while working closely with senior executives on impactful projects. Located in a vibrant community, Chartwell fosters meaningful connections and empowers its staff to enhance the lives of residents and their families.
Contact Details:
Chartwell Retirement Residences Recruitment Team
