The Opportunity Are you a passionate and driven leader with a commitment to enhancing the lives of seniors? As a General Manager at Chartwell, you will play a key leadership role in creating a vibrant, welcoming, and safe environment for residents and staff alike. You’ll oversee all aspects of residence operations.
What You’ll Do Provide leadership to ensure smooth operations across all departments
Oversee high-quality care, services, and programs that support resident wellness and satisfaction
Lead, mentor, and support department managers and staff
Ensure compliance with health, safety, and legislative standards while monitoring quality assurance
Manage budgets, monitor financial performance, and support occupancy growth
Foster community engagement, address resident/family concerns, and contribute to strategic planning and culture-building
Collaborate leadership team to ensure smooth operations and participate in the Manager on Duty rotation
What You’ll Bring Minimum two years in a leadership role within the retirement or hospitality industry
Proven skills in operations, team leadership, financial planning, and customer relations
Graduate of a post-secondary diploma or degree program in nursing, social work, gerontology, hospitality, or business
Excellent communication, interpersonal, and problem-solving abilities
Self-directed, accountable, and effective at building collaborative teams
Strong organizational and multitasking capabilities in a dynamic environment
Proficient in Microsoft Office and residence management systems
Ability to assess, plan, and implement processes for resident care, staff development, and operational efficiency
Knowledge of provincial health regulations and retirement residence legislation
Familiarity with budgeting, occupancy strategies, and marketing approaches
Valid Driver’s License, or reliable means of transportation
What We Offer A safe, inclusive workplace where you’re supported and appreciated
Competitive compensation and benefits
Opportunities for leadership development and career growth
A warm, welcoming culture inspired by our vision of making people’s lives better, driven by our mission to create happy, healthy, and meaningful lives for our residents
Additional Requirements Ability to work flexible hours including some evenings and weekends
Must be prepared to respond to emergency situations
Some travel may be required
Comfort using AI and other digital platform systems and tools to support daily work
Clear Criminal Background Check, VSS and TB Test where required
At Chartwell, we’re all about Making People’s Lives BETTER: the lives of our residents and their families, and the lives of our employees. Join an exceptional group of diverse, inspiring, and caring people who are empowered to provide personalized, human experiences for our residents and staff through the connections they make every day within our communities.
Chartwell’s commitment to diversity and inclusivity is a commitment to hiring people whose skills and abilities contribute the most to the success of the organization and who reflect the communities in which we live and work. We are an equal opportunity employer and welcome applications from a wide range of qualified candidates, including people with disabilities. If you have questions or require assistance with the application process, please email accessibility@chartwell.com or call 1-888-663-6448.
Chartwell may use artificial intelligence to assist in screening and assessing applicants for this position.
We thank all applicants for their interest, however, only those selected for further consideration will be contacted.
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General Manager employer: Chartwell Retirement Residences
Chartwell is an exceptional employer that prioritizes the well-being and growth of its employees, offering a supportive work culture where diversity and inclusivity are celebrated. As a Senior Executive Assistant, you will thrive in a dynamic environment that values your contributions and provides opportunities for professional development while working closely with senior executives on impactful projects. Located in a vibrant community, Chartwell fosters meaningful connections and empowers its staff to enhance the lives of residents and their families.
Contact Details:
Chartwell Retirement Residences Recruitment Team
