Support Microsoft Dynamics platforms and trusted data as a Business Systems Analyst at Charton Hobbs Group across Canada. Troubleshoot issues methodically.
This Business Systems Analyst provides Tier 2 and Tier 3 support for Business Central, Dynamics 365 CRM, Pawa, Power BI, and Microsoft Fabric. You will diagnose escalated issues, resolve platform-level problems, assess change impacts, and support commercial operations across sales, marketing, supply chain, and finance. The work requires strong SQL, integration analysis, and structured release practices.
Key Responsibilities:
- Own escalated Tier 2 and Tier 3 platform support cases
- Diagnose data, configuration, access, integration, and defect issues
- Resolve workflows, master data, refreshes, and integration failures
- Document root causes and implement permanent incident fixes
- Validate releases through testing and post-deployment checks
Requirements:
- Degree or equivalent experience in a relevant discipline
- At least three years supporting Microsoft business applications
- Hands-on experience with at least two specified business platforms
- Strong SQL and integration log investigation skills
- French and English fluency, spoken and written
Apply your SQL, Dynamics, integration, and release expertise to keep Charton Hobbs Group's commercial platforms reliable.
Microsoft Dynamics Business Systems Analyst in Montréal employer: Charton Hobbs
At CHG, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to grow and thrive. As an IT & Business Application Support Specialist in Montreal, you'll not only tackle exciting challenges but also have access to ongoing professional development opportunities and a supportive team environment. With a commitment to inclusivity and employee well-being, we ensure that every team member feels valued and equipped to contribute meaningfully to our mission across Canada.
