Client-Centric MSP Delivery Lead in Calgary

Client-Centric MSP Delivery Lead in Calgary

Calgary Full-Time 82800 - 101200 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Lead client-focused IT services, manage incidents, and ensure top-notch network operations.
  • Company: Charter, a dynamic IT provider based in Calgary.
  • Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
  • Other info: Collaborative environment with occasional travel for on-site teamwork.
  • Why this job: Join a team that values client relationships and technical excellence.
  • Qualifications: Hands-on experience with Cisco, Fortinet, Extreme, F5, and relevant certifications.

The predicted salary is between 82800 - 101200 $ per year.

Charter, a Calgary-based information technology provider, seeks a Managed Services Delivery Expert to maintain client relationships, manage incidents, and drive proactive network operations.

You will ensure SLAs are met while delivering technical guidance and runbooks.

Role requires hands-on experience with Cisco, Fortinet, Extreme, and F5, plus relevant certifications and a willingness to grow.

Hybrid work in downtown Calgary is offered with on-site collaboration and occasional travel.

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Client-Centric MSP Delivery Lead in Calgary employer: charter

Charter is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for Infrastructure Architects to thrive. With a strong commitment to employee growth, Charter offers numerous opportunities for professional development and mentorship, ensuring that team members are equipped to lead in the ever-evolving IT landscape. Located across Canada, the company provides a hybrid work environment that promotes work-life balance while engaging employees in meaningful projects that drive digital transformation for clients.

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Contact Details:

charter Recruitment Team

We think you need these skills to ace Client-Centric MSP Delivery Lead in Calgary

Client Relationship Management
Incident Management
Proactive Network Operations
Service Level Agreement (SLA) Management
Technical Guidance
Runbook Development
Cisco