Client-Facing MSP Delivery Lead in Calgary

Client-Facing MSP Delivery Lead in Calgary

Calgary Full-Time 82800 - 101200 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Lead daily operations and client relations while managing proactive network services.
  • Company: Charter Telecom, a leader in managed services with a focus on innovation.
  • Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
  • Other info: Engage directly with clients and enjoy a collaborative work culture.
  • Why this job: Join a dynamic team and make a real impact in client environments.
  • Qualifications: 5+ years in MSP/VAR, Cisco/Fortinet/Extreme expertise, and relevant certifications.

The predicted salary is between 82800 - 101200 $ per year.

Charter Telecom seeks a Managed Services Delivery Expert based in Calgary to manage daily operations, client relations, and proactive network management within our CMS.

You will act as SME for client environments, maintain runbooks, and ensure SLA adherence.

The successful candidate will have 5+ years in MSP/VAR environments, Cisco/Fortinet/Extreme expertise, and relevant NSE/CCNP-type certifications or working toward them.

Hybrid work model with on-site client engagements.

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Client-Facing MSP Delivery Lead in Calgary employer: Charter Telecom

Charter Telecom Inc. is an exceptional employer located in Victoria, offering a dynamic and empowering work environment that prioritizes innovation, flexibility, and employee well-being. With a strong commitment to professional growth, Charter provides opportunities for employees to lead impactful projects while fostering a culture of collaboration and high ethical standards. Join a team that values diversity and inclusivity, ensuring that every voice is heard and respected.

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Contact Details:

Charter Telecom Recruitment Team

We think you need these skills to ace Client-Facing MSP Delivery Lead in Calgary

Managed Services Delivery
Client Relations
Proactive Network Management
Subject Matter Expertise (SME)
Runbook Maintenance
SLA Adherence
Cisco Expertise