Service Center Operation Manager in Edmonton

Howden, a Chart Industries Company, is a global engineering business that focuses on providing clients with industrial products to improve their everyday processes. Howden’s core focus is on providing quality solutions for air and gas handling, with over a century of experience. Howden North America has acquired Compressor Products International (CPI) Service Centers in Canada & USA, now named CPI by Howden, part of Chart Industries. Our customers count on us for service and solutions that keep their compressors, lubrication systems, and businesses running.

Howden Canada - CPI Edmonton is currently seeking a Service Center Operations Manager to join our local team.

What Will You Do?

• Oversee the daily planning, implementation, and maintenance of manufacturing equipment and service activities on-site to meet customer and business expectations.
• Ensure effective use of materials, equipment, and personnel in producing quality products at minimum costs.
• Responsible for the deployment of the continuous improvement culture to deliver on customer and business demands.
• Ensure a health and safety environment at the Service Center by implementing Howden HSE procedures and standards.
• Oversee daily management of rebuild and manufacturing projects to meet internal and external customer specifications and Aftermarket requirements.
• Manage proposals related to the Service Center, ensuring timely delivery to customers and adherence to the required scope of supply.
• Support business development opportunities into new markets that align with business objectives.
• Ensure appropriate reporting, financial, operational controls, and KPIs are in place to protect business interests.
• Communicate effectively with staff and uphold compliance with company policies and procedures.
• Maintain communication with the Aftermarket team regarding project deliverables, customer requirements, and product development.
• Act as a contractual intermediary between company associates and customers, ensuring timely review and approval of variations.
• Manage inventory to meet anticipated ordering needs and adjust levels as directed.
• Develop talent within your department and collaborate with HR on employee relations.

Your Physical Work Environment Will Require:

• Your presence on site is required.
• Day shift operations.

Your Experience Should Be:

• Bachelor's degree in business, engineering, or equivalent experience.
• 5 years of management experience in a business, manufacturing, or assembly environment.
• Experience as a plant manager with P&L responsibility.
• Hands-on experience implementing continuous improvement processes.
• Knowledge of manufacturing performance indicators such as productivity and efficiency.
• Understanding of manufacturing operations including production principles, inventory management, quality systems, and purchasing functions.
• Basic understanding of financial principles.
• Ability to create and maintain strong working relationships with employees.
• Strong interpersonal skills – active listener, clear and concise communicator.
• Motivational leader and effective manager.
• Ability to organize and manage multiple projects and people simultaneously.
• Knowledge of ERP/MRP systems.

Our Benefits Package:

• Day shift schedule (Monday to Friday; 40 hours per week).
• Competitive compensation.
• Comprehensive group insurance plan including medical, dental, and vision care, health account, and other benefits.
• Retirement savings plan with company contribution.
• Eligibility for annual leave begins upon hire.

Chart Industries, Inc. is a leading independent global manufacturer of highly engineered equipment servicing multiple applications in the Energy and Industrial Gas markets.