Retail Performance Executive in Toronto

Beiersdorf Luxury is the high-end division of Beiersdorf AG, dedicated to curating a portfolio of prestigious skincare brands that embody luxury, innovation, and science-backed beauty. This exclusive Maison brings together world-renowned brands, each with a distinct heritage and expertise, offering consumers the ultimate in high-performance skincare.

The Account Executive will be over both LA PRAIRIE & CHANTECAILLE and is a highly skilled professional responsible for achieving the planned retail sales goal in the assigned subregion’s doors, forming and maintaining positive relationships with retailer management, developing, hiring, training and supervising all employees needed for the success of the subregion’s doors: Sales & Training Specialist, Business Managers, Beauty Advisors, Freelancers, Regional Artists, monitoring stock levels, and planning and assuring the successful execution of events.

The Account Executive has strong organizational and strategic planning skills, proven experience in motivating and training sales staff and to foster strong professional relationships and has excellent written and verbal communication skills. The Sales & Training Executive should exemplify a proven track record of sales achievements.

Position Responsibilities

• Leadership & Development: Responsible for developing and executing the brand’s strategic plans to achieve the monthly, quarterly, and annual retail sales per door and corporate goals in the assigned Region. Build and manage a network of high-performing sales team: Sales & Training Specialists, Business Managers and Beauty Advisors in dedicated luxury counters, Regional Artists, and Freelancers while maintaining spending within budget provided.
• Door schedule and In-store seasonal planning and execution: Responsible for planning the Sales & Training Executive team’s door and travel schedule. Responsible for the strategy, plan, communication and successful execution of the events in the stores and product launches in the assigned Subregion.
• Communication: Communicate with the Sales & Training Executive team regularly the individual, counter and region goal and focuses for in-store support and events. Communication with store management regarding event performance, retail opportunities and training.
• Training, Education and Development: Coach and motivate Sales & Training Specialists, Retail Sales Business Managers and Beauty Advisors, to increase sales assuring they are fulfilling all their responsibilities. Teach Retail team how to maximize productivity by developing selling skills, customer service skills, booking events and product demonstration.
• Sourcing/hiring/talent assessment: Source, recruit, interview candidates for the team positions. Assure we have the best talent based on brand goal achievement, productivity, selling skills, and quality, customer service.
• Business Analysis: Provides a weekly, if not daily recap of all events, daily and weekly goals achieved and performance data to the Regional Executive. Responsible for daily, monthly, and seasonal tracking of total retail performance within their territory.
• Meetings and Presentations: Prepare and carry out seasonal retailer presentations. Participate in and/or organize regional retailer strategy meetings.
• Monitoring of Stock: Review sell through numbers and out of stock lists and communicate needs to the coordinating departments on a weekly basis.
• Maintain counter quality and merchandising: Successfully implement all in store merchandising programs; ensure the consistent implementation of merchandising guidelines and uphold counter image, identity, and hygiene in accordance with Chantecaille standards.
• Travel: Travel through the Sales & Training Executive assigned Subregion and schedule, to overview the assigned doors. Schedule is 1 office day per week + 4 days in store. Travel is up to 80% in region, may require overnights.

Position Qualifications

• Must have a car and valid driver’s license, as this position requires traveling to various stores.
• Minimum of 5 plus years’ experience in cosmetic or retail management and proven experience in motivating and training sales staff.
• Bachelor’s degree is preferred.
• Self-motivated, results oriented, and a creative thinker.
• Strong communication, presentation, organizational, written, and verbal communication skills.
• Analytical in approach to identifying opportunities.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
• Must be able to work on the sales floor for extended periods, walk up and down a flight of stairs and/or ladder as necessary, and lift up to 25 lbs. on a regular basis.
• Travel up to 30%.

Chantecaille Beaute Inc. uses the published salary range as a guideline to provide our future employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance, and tenure. This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.