Guide restaurant technology transformation for Chick-fil-A Canada through complex program leadership, platform implementation, and operational support. This senior leader oversees technology enabling exceptional restaurant experiences for Operators and Customers. Working with internal stakeholders, third-party vendors, and the United States Center of Excellence, the role implements core restaurant systems, payment solutions, network infrastructure, and digital capabilities. The leader helps transition Canada to a new technology stack while aligning investments with expansion goals. Key Responsibilities:
Lead technology required for successful restaurant grand openings Oversee core systems, payment solutions, and network infrastructure Establish support organization and service level commitments Coordinate responses to Operators’ technical issues and inquiries Mobilize resources to restore normal restaurant operations Requirements:
Experience leading large, complex technical programs Experience with development approaches and techniques Ability to translate business needs into requirements Strong verbal and written communication skills Ten years of experience and bachelor’s degree or equivalent Drive Chick-fil-A Canada’s restaurant technology transformation with implementation, support, and complex program leadership.
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Restaurant Technology Transformation Executive in Mississauga employer: CFA Supply
Chick-fil-A is an exceptional employer that fosters a collaborative and innovative work culture, particularly for the Sr. Principal Program Lead role in Canada. With a strong focus on employee growth and development, the company offers unique opportunities to shape the digital transformation landscape while ensuring a supportive environment for restaurant Operators. As part of a rapidly expanding team, you will benefit from a commitment to excellence and a chance to influence technology strategies that align with business priorities, all while enjoying the vibrant Canadian market.
