At a Glance
- Tasks: Manage apartment community operations, ensuring resident satisfaction and effective property management.
- Company: Centurion Asset Management, a leader in investment and property management since 2003.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Other info: Inclusive workplace committed to diversity and employee support.
- Why this job: Join a dynamic team and make a real difference in residents' lives while developing your skills.
- Qualifications: 2-3 years in customer service or property management; strong communication and problem-solving skills.
The predicted salary is between 50000 - 50000 $ per year.
Centurion Asset Management Inc. is a recognized leader in the Investment and Property Management industries. Our experienced team is a core component of Centurion's success since 2003. Centurion Apartment Real Estate Investment Trust ("REIT") owns more than 22,000 multi-family apartment units and student housing beds across 46 cities in Canada and the United States. Our goal has been to provide Residents and their families with clean, safe, and comfortable homes.
Our mission is to be sought after as a leading-edge, reputable, multi-disciplinary alternative asset manager; to capitalize on opportunities in new and interesting investment strategies that meet our mission to Investors; and to embrace change, experimentation, innovation and learning from failure to make continual improvements that drive our success and keep us ahead of our competitors.
Our core values can be summarized by the acronym RISE: Respect for our Investors, our Residents, Co-workers, Partners and Communities; Integrity in everything we do; Simplicity free of pretension and hassle; and Excellence in offering all our Clients and Partners exceptional products and services quality.
Reporting to the Senior Property Manager, the Resident Manager is responsible for the professional operation, management, administration and leasing of a Centurion apartment community. The Resident Manager is accountable for management of all related resources, contracts, tools and supplies to ensure the apartment building is effectively and efficiently managed to established standards and within established budgets.
Responsibilities
- Develop and foster positive relationships with co-workers and Residents.
- Ensure proactive timely resolution of co-worker or Resident concerns.
- Professionally and courteously handle all Resident inquiries, feedback, complaints or concerns.
- Market, show and rent apartments, providing related information and forms and collecting applications and deposits as required.
- Ensure the timely collection and deposit of rental payments; initiate follow-up where payments are not made.
- Administer and complete minor maintenance and Work Order repairs; review apartments at turnover and prepare a scope of work consistent with established renovation standards.
- Ensure vacant apartments are always in a state of "rent-readiness", clean and fully prepared for move-in.
- Keep the building common areas and grounds clean and free of litter and debris.
- Be accessible either in person or by phone 24 hours a day, 7 days a week to provide essential service in emergency situations.
- Report any building or apartment concerns or deficiencies promptly to the Property Manager.
- Complete other duties as assigned.
Requirements
- A passion for excellence in customer service delivery.
- Minimum of 2-3 years' experience in customer service and/or property management.
- Good written and oral communication skills.
- Strong interpersonal skills.
- Detail-oriented; able to resolve problems using facts, sound reasoning and common sense.
- Strong follow-up skills with the ability to effectively resolve difficult issues in a timely manner.
- Ability to lift, push and pull heavy objects, including garbage bins, furniture and appliances.
Salary: $50,000.00
Centurion is an inclusive and equal opportunity Employer committed to creating a positive, supportive and inclusive environment for all Employees.
Resident Manager in Kelowna employer: Centurion Asset Management Inc.
Centurion Asset Management Inc. is an exceptional employer that prioritizes employee growth and development within a collaborative and high-performance culture. As a Leasing Manager in Alberta, you will benefit from comprehensive training programs, a supportive team environment, and the opportunity to lead a dedicated group of Leasing Agents while contributing to the success of a reputable organization committed to providing quality housing solutions. With a focus on innovation and excellence, Centurion offers a rewarding workplace where your contributions are valued and recognized.
Contact Details:
Centurion Asset Management Inc. Recruitment Team
