We are open on Saturdays and Sundays from 10 AM to 4 PM.
The HUB is open every day the mountain is operating, as well as Thursday evenings from 5 PM for Wings Night.
Key Responsibilities
- Customer Experience:
- Greet and seat all guests in a friendly and welcoming manner.
- Server/Bartender: take orders, serve food and drinks, and handle payments, following the steps of service to ensure maximum sales and a wonderful guest experience.
- Server Assistant: bring guests a menu and cutlery, let them know their server will be with them shortly, and follow the server assistant duties sheet.
- Keep the front of house clean, presentable and properly stocked at all times.
- Day-to-Day Front of House Operations:
- Participate in opening, closing and cleaning routines in the front of house.
- Arrive 15 minutes before your scheduled start time so you are ready to serve on time.
- Maintain stock par levels throughout the day.
- Report any equipment malfunction or operational issues immediately.
- Ensure a quality guest experience for all who enter the Hub.
- Personal Hygiene:
- Maintain a clean and neat appearance at all times.
- Wear a clean, stain-free uniform at the start of every shift, with closed-toe, non-slip shoes for safety.
- Inventory & Stock Support:
- Assist with receiving and storing deliveries (food, beverages, consumables).
- Rotate products properly (FIFO) and check freshness and expiry dates.
- Inform the manager when stock is low or products are approaching expiry.
- Teamwork & Service Support:
- Contribute to a positive, respectful and efficient work atmosphere.
- Help co-workers whenever needed: running a smooth front of house is a team effort.
- Communicate clearly and effectively with team members and the kitchen.
Qualifications
- Restaurant or bar experience an asset; training provided.
- Action Service (responsible alcohol service) training an asset for servers/bartenders.
- Excellent customer service skills and a friendly, welcoming attitude.
- Good communication in French and English.
- Team player, able to work efficiently in a busy environment.
Work Conditions
- Full-time position, seasonal or year-round.
- Work on weekends, evenings and during special events.
- Clean uniform and closed-toe, non-slip shoes required.
- Reports to the Dining Room Manager.
- Competitive salary plus tips
- Seasonal or year-round position
- Complimentary membership to the center
- Free season pass for dependents
- Discounts on equipment rentals, food, staff meals, and retail items
- Opportunities for training and skill development
