Agent, booking - travel agency in Mont-Tremblant

Agent, booking - travel agency in Mont-Tremblant

Mont-Tremblant Full-Time On-site
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LANGUAGES

Bilingual

EDUCATION

  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • or equivalent experience

EXPERIENCE

2 years to less than 3 years

ON SITE

Work must be completed at the physical location. There is no option to work remotely.

ASSET LANGUAGES

  • Spanish

RESPONSIBILITIES

TASKS

  • Handle reimbursement in case of transportation and hotel reservations cancellation
  • Recommend suitable products
  • Manage difficult situations with customers
  • Perform general office duties
  • Sell travel products and travel insurance
  • Use principles and methods for showing, promoting, and selling products or services, which include marketing strategy and tactics, product demonstration, sales techniques, and sales control systems
  • Provide customers with travel information and other details such as regulations, duty free allowances, health risks and requirements, attractions and special events
  • Attend to cancellations and schedule changes
  • Provide travel information to clients regarding destinations, transportation, accommodation options and travel costs

EXPERIENCE AND SPECIALIZATION

COMPUTER AND TECHNOLOGY KNOWLEDGE

  • MS Office
  • Database software

TYPE OF EXPERIENCE

  • Call centre

AREA OF SPECIALIZATION

  • Sales

WORK CONDITIONS AND PHYSICAL CAPABILITIES

  • Repetitive tasks
  • Attention to detail
  • Sitting
  • Combination of sitting, standing, walking

PERSONAL SUITABILITY

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Initiative
  • Organized
  • Reliability
  • Team player

BENEFITS

FINANCIAL BENEFITS

  • Bonus

OTHER BENEFITS

  • Free parking available
  • On-site recreation and activities
  • Paid time off (volunteering or personal days)
  • Subsidised public transportation
  • Parking available
C

Contact Details:

Centre d'activités Tremblant inc. Recruitment Team