Support newcomers in Nanaimo as a Settlement Case Manager using trauma-informed care and client-centered service coordination. This casual, on-call position has variable hours.
CVIMS seeks a Case Manager for its Settlement & Case Management program. You will support immigrants, refugees, and other newcomers through personalized case management. The work includes intake, settlement planning, advocacy, referrals, and coaching. You will coordinate services that address housing, health, legal, employment, education, and language needs.
Key Responsibilities:
- Conduct trauma-informed intake interviews and assess client needs
- Develop settlement plans and prioritize urgent supports
- Coordinate referrals with internal and external service partners
- Advocate for clients facing systemic barriers and conflicts
- Maintain records, referrals, outcomes, and reporting data
Requirements:
- Minimum one year in social work or related field
- Excellent spoken and written English communication skills
- Training or experience supporting vulnerable populations
- Client database and Microsoft Office 365 proficiency
- Vulnerable sector criminal record check required
Bring empathy, advocacy, and coordinated case management to help newcomers build independence through CVIMS services in Nanaimo.
Settlement Case Manager Nanaimo employer: Central Vancouver Island Multicultural Society
At Central Vancouver Island Multicultural Society (CVIMS), we pride ourselves on being an exceptional employer dedicated to fostering a supportive and inclusive work environment in Nanaimo, B.C. Our commitment to employee growth is reflected in our comprehensive training programs and the opportunity to engage with diverse communities, making your role as Volunteer Engagement & HR Team Lead both meaningful and rewarding. With fully funded health benefits after three months and a culture that values collaboration and innovation, CVIMS is the ideal place for those looking to make a positive impact while advancing their careers.
Contact Details:
Central Vancouver Island Multicultural Society Recruitment Team
