At a Glance
- Tasks: Drive subscription renewals and growth while managing opportunities in CRM.
- Company: Join Cengage, a leader in educational resources and customer success.
- Benefits: Enjoy competitive pay, flexible work options, and career development.
- Other info: Collaborative team environment with opportunities for professional growth.
- Why this job: Make a real impact by optimizing retention and revenue growth.
- Qualifications: Strong communication skills and experience in customer engagement.
The predicted salary is between 50715 - 61985 $ per year.
Cengage is seeking a Subscription Renewal Specialist in the Customer Success team to drive renewals and growth.
You will manage renewal opportunities in CRM, coordinate with sales, and execute renewal strategies to minimize churn across the Southeast/Northeast regions.
The role focuses on proactive engagement, fast response times, and collaboration with internal teams to optimize retention and revenue growth.
Strategic Renewal & Growth Specialist in Ottawa employer: Cengage
Cengage is an exceptional employer that fosters a culture of inclusion, engagement, and discovery, making it a great place for a Technical Product Owner to thrive. With a commitment to employee growth and a focus on innovation in education technology, Cengage offers comprehensive benefits and opportunities for professional development, all while empowering employees to make a meaningful impact on learners worldwide. Located in a dynamic environment, the company supports a diverse workforce and encourages collaboration across teams, ensuring that every voice is heard and valued.
