Support bilingual patient case management with Cencora's Innomar Strategies division in Canada, using clinical monitoring and healthcare communication skills daily.
This full-time, 12-month contract supports patient and provider services marketed through Innomar Strategies. You will administer case-management protocols, coordinate assigned patients or clinics, and maintain accurate program documentation. The position requires French and English bilingualism, customer service experience, organization, and attention to detail.
Key Responsibilities:
- Administer protocols supporting enrolment, monitoring, education, and treatment compliance
- Maintain complete, current program files and database records
- Serve as primary contact for assigned patients or clinics
- Manage program phone lines and significant outbound calling
- Report adverse events to designated departments
Requirements:
- High school diploma, GED, or equivalent experience
- Two-plus years in patient, healthcare, reimbursement, or case support
- At least one year of customer service experience
- French and Canadian English bilingualism required
- Microsoft Word, Excel, Outlook, and PowerPoint knowledge
Apply bilingual communication, organized case coordination, and patient support expertise within Cencora's Innomar Strategies programs.
Bilingual Patient Case Manager in Québec employer: Cencora
Cencora is an exceptional employer that prioritizes the growth and well-being of its employees, offering a supportive work culture that values collaboration and innovation. As a Lead Nursing Manager, you will have access to comprehensive training programs and opportunities for professional development, all while working remotely to maintain a healthy work-life balance. Join us in making a meaningful impact on patient care and operational excellence in a dynamic environment that fosters both personal and professional growth.
