Coordinate patient services for Innomar Strategies in Canada, combining French-English bilingualism, organized documentation, and strong customer service.
As a Bilingual Nurse Case Management professional, you will support Cencora's patient and provider services and pharmaceutical commercialization activities. The work includes patient enrolment, clinical follow-up, education, adverse-event reporting, and communication with healthcare providers. Success requires clear communication, multitasking, problem-solving, and deadline management.
Key Responsibilities:
- Coordinate patient access, follow-ups, education, and treatment interruption monitoring
- Record activities accurately in the program-specific database
- Coordinate communication preferences with site and clinic contacts
- Communicate case updates during planned colleague absences
- Participate in refresher and specialized program training
Requirements:
- Two-plus years in related healthcare, claims, or patient support
- Minimum one year of customer service experience
- Required French and English bilingualism
- Strong interpersonal, organizational, and detail-oriented skills
- Ability to communicate effectively orally and in writing
Bring bilingual patient coordination, accurate records management, and responsive service to Cencora's Innomar Strategies team.
Bilingual Nurse Patient Services Coordinator in Québec employer: Cencora
Cencora is an exceptional employer that prioritizes the growth and well-being of its employees, offering a supportive work culture that values collaboration and innovation. As a Lead Nursing Manager, you will have access to comprehensive training programs and opportunities for professional development, all while working remotely to maintain a healthy work-life balance. Join us in making a meaningful impact on patient care and operational excellence in a dynamic environment that fosters both personal and professional growth.
