Support reimbursement workflows for Cencora by coordinating coverage-related requests, case updates, and documentation across patient support operations.
This Caseworker profile supports timely, accurate reimbursement handling across customer operations and patient support workflows. You will coordinate benefits documentation, resolve routine issues, and maintain case records. The work also involves stakeholder communication, trend monitoring, and process improvement contributions.
Key Responsibilities:
- Assist reimbursement processes across customer operations and patient support workflows
- Coordinate benefits documentation, case updates, and follow-up activities
- Resolve routine reimbursement issues and documentation gaps
- Maintain accurate case records, documentation, and system updates
- Monitor reimbursement trends and escalation indicators
Requirements:
- High School Diploma, GED, or equivalent experience
- Two or more years in reimbursement support or related fields
- Experience in patient services, case coordination, or claims support
- Certification in reimbursement support or patient access preferred
- Certification in customer support or process improvement preferred
Apply reimbursement coordination, case management, and stakeholder communication skills to support Cencora's patient access workflows.
Reimbursement Support Caseworker in Québec employer: Cencora, Inc.
Cencora, Inc. est un employeur de choix, offrant un environnement dynamique et collaboratif où les employés peuvent s'épanouir dans le secteur de la santé et des biotechnologies. Avec des opportunités de croissance professionnelle et un engagement envers l'innovation, vous ferez partie d'une équipe passionnée qui valorise la qualité et le respect des délais. Située dans une région propice à l'innovation, Cencora offre également des avantages uniques tels que des programmes de formation continue et un équilibre travail-vie personnelle.
