Support patients remotely across Ontario, British Columbia, Quebec, or Alberta using bilingual case management and clinical monitoring skills. This is a full-time, 12-month contract.
As a bilingual nurse case management professional at Cencora, you will support Innomar Strategies patient and provider services. The work includes enrolment, patient follow-up, education, treatment compliance, data collection, and liaison with primary healthcare providers. You will also manage assigned patient or clinic contacts.
Key Responsibilities:
- Administer program-specific case-management protocols and processes
- Record activities accurately in program databases
- Manage program phone lines and outbound calls
- Report adverse events to assigned departments
- Coordinate communication preferences with clinic contacts
Requirements:
- High School Diploma, GED, or equivalent experience
- Two or more years in related support or coordination
- At least one year of customer service experience
- French and English bilingualism required
- Microsoft Word, Excel, Outlook, and PowerPoint knowledge
Apply bilingual communication, patient support, documentation, and case coordination skills within Cencora's Innomar Strategies services.
Bilingual Nurse Case Manager in Ottawa employer: Cencora, Inc.
Cencora, Inc. est un employeur de choix, offrant un environnement dynamique et collaboratif où les employés peuvent s'épanouir dans le secteur de la santé et des biotechnologies. Avec des opportunités de croissance professionnelle et un engagement envers l'innovation, vous ferez partie d'une équipe passionnée qui valorise la qualité et le respect des délais. Située dans une région propice à l'innovation, Cencora offre également des avantages uniques tels que des programmes de formation continue et un équilibre travail-vie personnelle.
