At a Glance
- Tasks: Manage client relationships and drive value for tech accounts through strategic initiatives.
- Company: Join CDW, a leading tech company in Mississauga with a focus on customer success.
- Benefits: Enjoy competitive pay, flexible work options, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on continuous improvement and innovation.
- Why this job: Be the trusted advisor that helps clients achieve their goals and enhance their experience.
- Qualifications: Strong communication skills and a passion for customer success are essential.
The predicted salary is between 67500 - 82500 $ per year.
CDW in Mississauga is seeking a proactive Customer Success Manager to own a portfolio of 10–25 clients, focusing on outcomes, value realization, and customer experience across Sales, Professional Services, and Operations. You will establish trusted advisor relationships, monitor service deliverables with governance, define goals and KPIs, and advocate for the customer while driving adoption of CX tools and continuous improvement.
Strategic CSM: Drive Value for Tech Accounts in Mississauga employer: CDW
CDW Canada is an exceptional employer that prioritizes employee growth and development, offering a dynamic work culture where collaboration and innovation thrive. With a focus on aligning services to meet customer objectives, employees are empowered to make a meaningful impact while enjoying comprehensive benefits and opportunities for professional advancement in a supportive environment.
