At a Glance
- Tasks: Troubleshoot networking and cloud issues while providing top-notch customer service.
- Company: Join CDW's dynamic Managed Services NOC team in Calgary.
- Benefits: Gain hands-on experience with networking and cloud technologies in a supportive environment.
- Other info: 24/7 support role with opportunities for growth and learning.
- Why this job: Be part of a fast-paced team and enhance your tech skills while helping customers.
- Qualifications: Interest in networking and cloud technologies; customer service skills are a plus.
The predicted salary is between 47250 - 57750 $ per year.
CDW is seeking an Associate Network Analyst to join its Managed Services NOC team in Calgary.
You will gain exposure to networking, security, virtualization, servers, storage and public cloud while delivering excellent customer service in a fast-paced environment.
The role involves troubleshooting in a 24/7 multi-customer NOC, using ticketing and monitoring systems, coordinating with vendors to resolve hardware issues, and working within ITIL incident/change practices.
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Associate NOC Analyst in Calgary employer: CDW
CDW Canada is an exceptional employer that prioritizes employee growth and development, offering a dynamic work culture where collaboration and innovation thrive. With a focus on aligning services to meet customer objectives, employees are empowered to make a meaningful impact while enjoying comprehensive benefits and opportunities for professional advancement in a supportive environment.