Strategic Customer Success Manager in Toronto

Strategic Customer Success Manager in Toronto

Toronto Full-Time 82800 - 101200 $ / year (est.) On-site
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At a Glance

  • Tasks: Drive customer success by managing renewals and onboarding for Cisco services.
  • Company: Join CDW Canada, a leader in tech solutions with a focus on customer satisfaction.
  • Benefits: Enjoy performance-based incentives, a collaborative team, and a forward-thinking environment.
  • Other info: Work in a dynamic, AI-driven environment with great growth potential.
  • Why this job: Make a real impact by helping customers achieve their goals with innovative tech.
  • Qualifications: Strong communication skills and pre-sales experience are essential.

The predicted salary is between 82800 - 101200 $ per year.

CDW Canada in Toronto is seeking a Customer Success Manager to drive renewals, onboarding, and adoption of Cisco-related services. You will collaborate with sales, CX, and delivery, translate customer goals into technical requirements, and lead trainings and reviews to maximize value. Strong communication, pre-sales experience, and ability to manage a multi-tasking environment are required. You will work within a team-focused, AI-forward environment with performance-based incentives and ongoing

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Strategic Customer Success Manager in Toronto employer: CDW group

At CDW, we pride ourselves on being an exceptional employer that champions employee growth and satisfaction. Our collaborative work culture fosters innovation and empowers our Customer Success Managers to build meaningful relationships with clients in a dynamic tech environment. With comprehensive benefits and opportunities for professional development, CDW is the ideal place for those looking to make a significant impact while advancing their careers.

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Contact Details:

CDW group Recruitment Team

We think you need these skills to ace Strategic Customer Success Manager in Toronto

Customer Success Management
Renewals Management
Onboarding
Adoption of Services
Collaboration with Sales
Technical Requirements Translation
Training Delivery