After Hours Community Care Supervisor in Edmonton

CBI Health is Canada’s leading community healthcare provider, and our passionate team is at the heart of what we do. Every day, our 13,000 staff make a meaningful difference in our clients’ lives as we live the core values that define us: heart, respect, reliability, teamwork and innovation. Along with mentoring and continuous learning opportunities to help advance your career, we are building a culture of inspiration, recognition and celebration for the meaningful work our team does every day, all across the country.

As part of this role, you’ll travel within Edmonton and nearby rural areas to support our community care teams. You’ll work on a rotating evening and weekend schedule, with regular shifts of four days a week from 3:00 p.m. to 11:00 p.m. Reporting to the Care Manager or designate, the After-Hours Community Care Supervisor provides ongoing coaching and guidance to community employees, while ensuring the immediate needs of clients are met through the effective supervision of community-based staff. This role represents the organization in a professional, compassionate, and responsive manner.

Qualifications

• Graduate of a recognized nursing program
• Current and active registration with the College of Licensed Practical Nurses of Alberta (CLPNA)
• Minimum one (1) year of clinical experience, preferably in a community care setting
• Previous supervisory experience, ideally within the healthcare sector
• Current CPR certification
• Proficient in speaking, reading, and writing English to meet job requirements
• Valid driver’s license and insurance
• Access to a reliable vehicle for work-related travel, including rural areas

Essential Functions

• Provide ongoing support, coaching, and mentoring to community employees
• Evaluate job performance and competencies of community employees and ensure they understand their role and the care to be provided
• Supervise restricted activities of regulated health services provided by unregulated staff
• Provide client specific training
• Investigate client, community employees or Referring Agency concerns and assist in problem solving
• Flexibility to work evening, weekend, and on-call shifts on a rotating schedule

Competencies

• Demonstrated supervisory experience and effective team building
• Excellent interpersonal, communication (written and verbal) and organizational skills
• Excellent demonstration of customer service
• Self-directed and highly motivated
• Demonstration of excellent problem solving skills
• Team player
• Demonstrates professionalism in all situations
• Proficiency in Microsoft Office suite, and the ability to learn new programs specific to the business
• Maintain a positive working relationship with clients, families, referring agencies and colleagues in a manner that promotes good community relations
• Maintain knowledge of community care requirements/trends and participate in identifying services/training required to meet them
• Ensures client centered care with client safety as a priority

CBI Health is committed to providing a diverse, equitable, and inclusive workplace where everyone feels safe and accepted as their authentic selves. We actively seek qualified candidates who share our commitment to equity and inclusion and contribute to the diversification of ideas and perspectives that help us innovate and provide the best possible care to our clients.

We welcome applications from all individuals regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristics that make each of us different.