At a Glance
- Tasks: Provide top-notch technical support for hardware products and lead troubleshooting initiatives.
- Company: Join a global leader in Grid Automation with a focus on innovation.
- Benefits: Competitive salary, travel opportunities, and a chance to work with cutting-edge technology.
- Other info: Dynamic role with opportunities for global travel and collaboration.
- Why this job: Make a real impact by solving complex problems and enhancing product quality.
- Qualifications: Bachelor’s in Electrical Engineering and 7 years of hardware experience required.
The predicted salary is between 98550 - 120450 $ per year.
Elevate your career as a Hardware Support Engineer within the Global Applications & Support team, focusing on Grid Automation.
Your mission will be to provide exceptional Level 3 product support and drive technical excellence.
In this influential role, you will lead customer technical support initiatives, addressing both current and prospective client needs.
This position requires a deep understanding of hardware and firmware technologies, as well as significant interaction with clients.
You will also work on defect investigations and collaborate with other teams to ensure consistent product quality.
Key
Responsibilities
- Provide advanced technical support for hardware products
- Address customer issues and generate detailed reports
- Lead meetings and perform site visits for troubleshooting
- Create and execute tests for effective problem resolution
- Collaborate with R&D on design enhancements
Requirements
- Bachelor’s Degree in Engineering with a focus on Electrical Engineering
- At least 7 years of relevant experience in hardware
- Willing to travel globally up to 20%
- Proficient communication skills, with English fluency
- Ability to manage various support responsibilities at once
Drive innovation and excel in delivering top-tier support in the field of Grid Automation. #J-18808-Ljbffr
Hardware Support Engineer in Markham employer: CB1173 GEPR Energy Canada Inc
At GE Vernova, we are committed to fostering a dynamic work environment that prioritizes innovation and collaboration in the energy sector. As an HVDC Control and Protection Application Engineer, you will benefit from our agile work culture, opportunities for professional growth, and a strong focus on sustainability, all while contributing to meaningful projects that address the climate crisis. Located in Canada, we offer competitive compensation, relocation assistance, and a commitment to diversity, ensuring that every employee feels valued and empowered to make a difference.
Contact Details:
CB1173 GEPR Energy Canada Inc Recruitment Team
