Elevate your career as a Customer Support Specialist with Catalis in Edmonton, Alberta. Be the cornerstone of client interaction while utilizing your GIS expertise and technical skills to ensure departmental success.
Catalis is seeking a dedicated Customer Support Specialist, focusing on providing exceptional service to municipal governments across Canada. In this role, you'll leverage your technical knowledge, particularly in GIS software (QGIS/ESRI), to assist clients with their data needs while managing projects efficiently. Your contributions are vital in enhancing client training and maintaining our high standard of service.
Key Responsibilities:
- Serve as the first point of contact for clients
- Provide support using GIS software for data tasks
- Manage assigned projects to meet quality and time goals
- Educate clients on products and best practices
- Maintain a high level of customer service
Requirements:
- Experience with GIS data and cartography
- Strong communication and teamwork skills
- Willingness to learn about rural municipal systems
- Self-starter with problem-solving abilities
- Customer support proficiency and project prioritization
Utilize your GIS skills and customer support experience to excel at Catalis in Edmonton.
Customer Support Specialist at Catalis in Edmonton employer: Catalis-Holdco-Inc.
Catalis is an exceptional employer that fosters a culture of innovation and collaboration, particularly in the dynamic field of software quality assurance. With a focus on employee growth, Catalis offers opportunities to lead transformative projects while working in a vibrant environment in India, where diverse talent thrives. The company prioritizes work-life balance and provides comprehensive benefits, making it an ideal place for professionals seeking meaningful and rewarding careers.
