Configure logistics software remotely across North America using warehouse expertise, customer training, and structured implementation planning. Help CartonCloud customers reach confident go-lives.
As an Implementation Consultant, you will guide newly signed customers through discovery, configuration, training, integrations, and go-live. You will translate operational workflows into CartonCloud solutions for unique warehouse and transport environments. The role partners with Sales, Customer Success, and Integrations while sharing customer insights with Product and Support.
Key Responsibilities:
- Manage end-to-end implementations for North American customers
- Build structured plans and keep customers informed
- Design workflows matching each customer's operational reality
- Deliver remote training for customer teams
- Troubleshoot configurations and support basic integrations
Requirements:
- Super-user experience with WMS, TMS, or OMS software
- Direct warehouse or transport operations experience
- Software training or implementation experience in logistics
- Strong communication and presentation skills
- Curiosity about technical concepts and system connections
Apply logistics operations knowledge, customer training, and software configuration skills as CartonCloud's North American implementation consultant.
North American Logistics Implementation Consultant in Ottawa employer: CartonCloud
CartonCloud is an exceptional employer that prioritizes employee well-being and growth, offering a fully remote position for Implementation Consultants across North America. With a strong focus on work-life balance, generous wellness allowances, and extensive parental leave policies, employees are empowered to thrive both personally and professionally. Joining CartonCloud means being part of a dynamic team dedicated to transforming the logistics industry while enjoying unique opportunities for collaboration and innovation.
