At a Glance
- Tasks: Lead the Service Department and ensure top-notch customer service.
- Company: Join Brockville Ford, a dynamic dealership focused on excellence.
- Benefits: Competitive salary, supportive team environment, and growth opportunities.
- Other info: Diverse and inclusive workplace with a commitment to employee development.
- Why this job: Make a real impact in the automotive industry while leading a passionate team.
- Qualifications: Experience in automotive service leadership and strong customer service skills.
The predicted salary is between 75000 - 80000 $ per year.
Service Manager Wanted | Lead, Inspire & Drive Excellence at Brockville Ford!
Brockville Ford is looking for a motivated and customer-focused Service Manager to lead our Service Department and help deliver an exceptional dealership experience.
If you're an experienced automotive professional who enjoys leading teams, solving problems, and creating loyal customers, we'd love to hear from you!
About the Role
As the Service Manager, you'll be responsible for overseeing the daily operations of the Service Department while ensuring outstanding customer service, operational efficiency, and team performance.
You will play a key role in building customer loyalty, mentoring employees, and maintaining the highest standards of safety and service.
What You'll Do
- Manage all aspects of the dealership's Service Department operations.
- Drive customer satisfaction and create a best-in-class service experience.
- Monitor department performance, efficiency, costs, and profitability.
- Ensure compliance with safety regulations and company policies.
- Assist with vehicle diagnostics and technical problem-solving.
- Oversee parts, equipment, and service-related resources.
- Recruit, train, coach, and develop service department employees.
- Work closely with management to achieve dealership goals and objectives.
What We're Looking For
- Previous automotive service leadership or management experience.
- Strong customer service and team leadership skills.
- Technical and mechanical aptitude.
- Excellent communication and problem-solving abilities.
- Strong organizational and time management skills.
- A commitment to delivering exceptional service every day.
Ready to Take the Driver's Seat?
If you're passionate about the automotive industry and have what it takes to lead a successful service team,
Compensation: $55,000 - $60,000 per year based on experience
Work Location : In person
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Equal Opportunity Employer
Heighton Auto Group is committed to fostering a diverse and inclusive workplace.
We welcome applications from all qualified individuals regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or Indigenous identity.
Accommodations are available upon request throughout the recruitment process in accordance with applicable legislation.
We do not use AI in our hiring process
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