Build B2B2C products at Caribou, connecting home care organizations and caregivers through customer-centered product management. This Senior Product Manager role suits an experienced builder who can understand complex problem spaces and turn ambiguity into delivery. You will shape products for buyers and end users, collaborate with Engineering, Design, Customer Success, and Leadership, and balance long-term thinking with incremental value and rapid execution. Key Responsibilities:
Understand customer challenges and uncover product opportunities Shape solutions while navigating product and technical trade-offs Use qualitative insights and quantitative data to measure success Balance strategic thinking with practical shipping realities Own outcomes across product positioning, launch, and iteration Requirements:
Five or more years in Product Management B2B or B2C SaaS experience preferred Customer-centric approach grounded in curiosity and empathy Ability to influence technical and non-technical teams Experience with startup or high-growth environments Bring end-to-end ownership, customer empathy, and B2B2C product experience to Caribou's home care platform.
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Senior Product Manager B2B2C in Toronto employer: Caribou
Caribou is an exceptional employer that empowers its employees to make a meaningful impact in the healthcare sector, particularly in addressing the caregiver shortage. With a hybrid work culture based in Toronto and Montreal, employees enjoy flexibility, competitive compensation, and a values-driven environment that prioritizes collaboration and innovation. The company fosters growth through continuous learning opportunities and a strong focus on user engagement, ensuring that every team member contributes to building products that genuinely improve the lives of caregivers and those they serve.
