Product Technical Writer – Vancouver

We are Hexagon. At Hexagon, we do not just measure the world - we define its future. As the global leader in measurement technologies, we provide the confidence that vital industries rely on to build, navigate, and innovate.

Our Company: Hexagon Autonomous Solutions comprises three divisions: Agriculture, Autonomy & Positioning, and Mining - Providing a breadth of perception, positioning, vehicle autonomy, and site orchestration technologies to enable full autonomous solutions for the agriculture, mining, automotive, and marine sectors.

Hexagon Mining: One technology partner. For the life of your mine. Our mining technologies provide surveying, design, fleet management, production optimisation, and collision avoidance capabilities in a single, life-of-mine solution that connects people and processes, reduces costs, and improves the safety and productivity of mine sites.

The Position: Reporting to the Head of Technical Publications, this position will see you join our Product development within technical publications, working closely with varied global stakeholders and Product Managers. You will create, maintain, and deliver content on various platforms for a range of integrated hardware and software products.

Responsibilities:

• Document product features following the current technical publications processes.
• Maintain, enhance, and adhere to technical publications documentation and reporting standards, systems, and processes.
• Participate in improving those systems and processes.
• Lead Technical Publications product documentation projects as required.
• Participate in Agile technical publications.
• Collaborate with a variety of internal stakeholders to develop new documentation and update existing documentation as required.

We have 2 positions - Please note this position can be fulfilled in Perth, CBD, Australian Hendra QLD Australia, Newcastle, Australia, or Vancouver Canada in a hybrid office arrangement.

About you: We are looking for an experienced Product Writer who is ready for the next step in their career, where your knowledge, skills, experience, and passion can be brought to the forefront of your role. We are seeking those with the following qualifications and skills:

• Tertiary, Diploma or background in a relevant field or industry.
• Familiarity working in Product Technical writing, with exposure to software and hardware portfolios/engineering processes.
• Experience working with Mining Operational technology portfolios would be desirable, not essential.
• Ability to understand complex technical information and disseminate it across varied content delivery modes or platforms and reading levels for broad external audiences.
• Ability to utilise company-approved AI models to support optimising efficiencies and productivity.
• Ability to work cohesively across multi-disciplinary teams, in support of gathering and validating required processes/procedures.
• Exceptional attention to detail, writing proficiency, and strong understanding of technical writing principles and best practices.
• Experience working with Adobe FrameMaker, Microsoft Word, Adobe Acrobat Pro, JIRA, Snagit, and Figma.

General:

• Initiative & Self-driven: Able to establish own time management/routine to meet deliverables.
• Agility: Able to adapt to changing requirements from business or customer, proactively pivot to new directions.
• Collaborative: Build cohesive working relationships with Multi-functional teams intern/external.
• Thrive in Dynamic Environments: Curious and proactive in navigating evolving landscapes.
• Valid Australian working rights: Permanent Resident or Australian Citizen.

At Hexagon, we are committed to a diverse and inclusive work environment. We are committed to being a diverse workplace that mirrors the international nature of our business, with employees, customers, and suppliers working across the world in more than 50 countries.