Director, Sales in Toronto

Location: 161 Bay Street, Toronto, Ontario

About Capital One Canada:

For 30 years, we’ve been on a mission to change banking for good. We challenge the traditional bank stereotype, fostering a culture where innovation thrives and bold ideas are celebrated. We’re driven by what’s possible, leveraging the power of data and technology to empower innovative solutions, inspire one another to dream boldly, and take transformative ownership of decisions and outcomes that directly impact millions of Canadians.

About the Role:

This Director will play a pivotal role in building and expanding Discover Global Network acceptance across Canada, driving the growth of the network's merchant acceptance footprint and strengthening its presence in the Canadian payments landscape. As a key leader in this strategic growth initiative, you will build and lead a high-performing, direct-to-merchant sales organization responsible for establishing new merchant relationships, unlocking opportunities across priority industry verticals, and accelerating acceptance nationwide.

Your Responsibilities:

• Directs and coordinates sales activities with merchants in your accountable geography, to drive DGN acceptance in key verticals, leading the sales team.
• Reviews and provides approval for merchant deals including price concessions, client incentives and contract changes.
• Gains consensus internally and externally.
• Meets with department heads, managers, vendors and others to solicit cooperation and resolve problems.
• Creates a culture of effective risk management, accountability, and demonstration of risk awareness across the organization.

This position will be travelling up to 50% of the time.

Basic Qualifications:

• At least 8 years of direct sales or account management, product management, contract negotiation or related experience.
• In lieu of education experience, at least 10 years of Direct sales or account management, product management, contract negotiation or related.
• At least 8 years of experience leading, coaching and engaging high performing teams to deliver strong results and a strong commitment to team culture, collaboration and open communication.

Preferred Qualifications:

• Bachelor's degree or higher in Business Administration and Management, Information Technology, Finance, Marketing, Mathematics, Statistics or Analytics.
• Demonstrated experience in identifying, creating and building strategies to achieve organizational objectives.
• Experienced in taking full ownership of client relationships and partnering with internal stakeholders to create customized solutions for partners to drive results.
• Strong negotiation skills, demonstrated ability to build rapport and earn credibility with prospects, maintain strong long term relationships with stakeholders and clients.
• Possess superior relationship building, consulting, and closing skills.
• Be innovative, highly organized, and have a measurable, demonstrated ability to drive business results through others while delivering superior service to partners.

Working at Capital One:

You’ll be empowered to take end-to-end ownership of your work and your career, backed by a high-performance, hybrid culture and holistic suite of benefits designed to support your whole self.

Benefits built for your life:

• Full coverage for spouses, domestic partners and dependents.
• A one-time Work From Home allowance to build your comfortable workspace.
• Up to $3,000 in mental health coverage.
• Up to $5,000 in annual tuition subsidies.

Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.