Senior Manager, Sales in Toronto

About Capital One Canada

For 30 years, we’ve been on a mission to change banking for good. We challenge the traditional bank stereotype, fostering a culture where innovation thrives and bold ideas are celebrated. We’re driven by what’s possible, leveraging the power of data and technology to empower innovative solutions, inspire one another to dream boldly, and take transformative ownership of decisions and outcomes that directly impact millions of Canadians.

About the Role:

This role is responsible for accelerating acceptance growth through direct merchant acquisition within target verticals in Canada. This role focuses on building a robust sales pipeline, directly engaging high-value enterprise merchants, and executing end-to-end commercial agreements. You will collaborate closely with cross-functional partners to navigate deal approvals, ensure seamless integration, and directly impact transaction volume and network revenue goals.

Your Responsibilities

• Identify leads, develop proposals, respond to RFPs, and negotiate agreements directly with merchants to maximize network acceptance.
• Strategically identify and create innovative business cases to win new merchant acceptance deals with key internal stakeholder buy-in (Pricing, Legal, Risk, AML, and other internal partners).
• Collaborate with internal teams and gather feedback from customers or prospects to identify, develop, and implement new sales opportunities.
• Develop strong relationships to maintain and grow account relationships with internal and external partners to meet volume and revenue goals.
• Participate in industry exhibitions and conferences.

Travel: This position will be travelling up to 50% of the time.

Basic Qualifications:

• At least 8 years of experience in payments industry sales, business development, relationship management, strategy, operations, project management, or finance.

Preferred Qualifications:

• Bachelor's Degree or higher.
• At least 9 years of experience in business development within FinTech, Credit or Debit payment networks, acquirer or processor environments, or commercial payments.
• Experience with technical payment emerging capabilities such as e-commerce gateways, contactless payment chips, digital wallets, or tokenization.
• Track record of independently closing enterprise-level merchant deals.

Working at Capital One

You’ll be empowered to take end-to-end ownership of your work and your career, backed by a high-performance, hybrid culture and holistic suite of benefits designed to support your whole self.

• Take ownership of your own potential: Whether you’re looking to upskill, pivot into new business areas, or master your craft, you’ll have access to tools and mentorship to reach your potential and define your career trajectory.
• Find your rhythm: We believe trust fosters the flexibility and autonomy required to balance personal needs with a focus on high performance. We support a hybrid model – with 3 days in the office per week – that gives room for both collaboration and personal commitments.
• Benefits built for your life: We take a holistic approach to well-being, providing support for you and those who are most important to you. This includes: full coverage for spouses, domestic partners and dependents, a one-time Work From Home allowance to build your comfortable workspace, up to $3,000 in mental health coverage and up to $5,000 in annual tuition subsidies.

You’ll find that Capital One is committed to helping you thrive and evolve every step of the way.

This posting is for an existing vacancy.

The expected annual salary range for this position is $184,000-$210,000.

This role is also eligible to earn performance-based incentive compensation, which may include cash bonus(es). Incentives could be discretionary or non-discretionary depending on the plan.

Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.