Associate Vice President, Enrollment Management & University Registrar in North Vancouver

At Capilano University, learners are our focus. Guided by the goals outlined in Envisioning and Illuminating 2030, employees play an essential role in creating an exceptional learning experience for and with learners and are central to a thriving campus community. Together, we are inspired by imagination and Capilano University is one of the leading teaching-focused universities in British Columbia and one of BC’s Top Employers. Grounded by our sense of purpose, we offer a meaningful, friendly, and dynamic work environment.

The foundation of our student focused teams encompassing the Registrar’s Office, Student Success, and the Center for International Experience is rooted in the holistic student journey; it’s not just a part of what we do – it defines our purpose and guides our daily operations. Our dedicated Student Experience teams enthusiastically connect with students, whether they are prospective or currently enrolled, starting from the initiation of their academic journey and continuing through to graduation and beyond. We are committed to elevating the student experience and supporting them through various activities such as course selection, campus resources, student housing, and trajectory planning, while also fostering genuine and lasting relationships.

We’re fortunate enough to be working on meaningful student experience initiatives year-round, where new ideas and opportunities form every day. Our newest implementation is our new residence building that will transform us from a commuter campus into a home-like environment that is open 24/7, where new positions will be created, and functionalities explored. Ready to be part of re-envisioning the university experience? Join us on our student facing teams, where your contributions will play a crucial role in shaping the future of education, and the lives of our students.

The Associate Vice President (AVP), Enrollment Management and University Registrar is an effective leader responsible for all functions of the Registrar’s Office (RO). The primary accountability of the Registrar is to ensure the integrity and efficiency of the recruitment, admissions, transfer credit, financial aid and awards, registration, scheduling, student records, articulation, graduation, curriculum and enrollment management functions for the university. The person in this role is a trusted member of the senior leadership team who works cross-functionally to ensure that services within the RO advance the university’s goals and provide a distinct university experience.

As per the University Act, the incumbent serves as the secretary of convocation, the Senate and of each of the faculties to provide oversight for the convocations, and Senate and Board of Governors elections. This role reports to the Vice President, Strategic Planning, Assessment and Institutional Effectiveness.

Experience, Competencies & Qualifications

• Completion of a Master’s degree in a relevant discipline.
• Minimum ten (10) years’ experience in registrar’s office in a public post-secondary institution.
• Demonstrated expertise in university governance and legislative and university policy compliance.
• Proven track record of effective leadership with strong emotional intelligence for developing a high-performing team.
• Demonstrated ability in fostering relationships and leading collaborative opportunities across the University.
• Demonstrated expertise in conflict resolution, mediation and complex problem-solving skills.
• Proven track record of exercising sound judgment, integrity and discretion.
• Demonstrated proficiency in strategic enrollment management concepts and key factors related to the student experience.
• Demonstrated proficiency in data collection, interpretation, communication and informed decision making to ensure SEM goals are achieved.
• Demonstrated proficiency to communicate effectively (orally and in writing) with a variety of people in the university community.
• Ability to thrive in a fast-paced and changing environment with competing demands.
• Proven track record scoping, resourcing and executing complex and diverse projects in a multi-union environment.
• Demonstrated proficiency in technologies pertinent to RO functions such as curriculum management software, data visualization and reporting tools, customer relationship management software, scheduling and room management software, appointment booking software, document management and e-forms software, communication and notification systems enterprise resource planning software, productivity and collaboration tool.

At Capilano University, we understand that there is more to life than work. That is why we offer comprehensive benefits and support to help you and your family live a balanced life.