At a Glance
- Tasks: Lead and enhance a critical enterprise portal application while managing support and operational excellence.
- Company: Join Capgemini, a global leader in tech transformation with a collaborative culture.
- Benefits: Enjoy competitive salary, comprehensive benefits, and a hybrid work environment.
- Other info: Great career growth opportunities in a dynamic and inclusive workplace.
- Why this job: Make a real impact by driving innovation and improving technology for leading organizations.
- Qualifications: Experience in Linux, PHP, Oracle, and strong leadership skills required.
The predicted salary is between 124488 - 152152 $ per year.
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
We are seeking an experienced Application Management Services (AMS) Lead to oversee the support, maintenance, and continuous improvement of a critical enterprise portal application. The ideal candidate will bring strong technical expertise across Linux environments, PHP development, Oracle databases, and production support operations, while providing leadership for application stability, incident management, and service delivery excellence.
Please note: Active Canada Security Level II Secret Clearance is mandatory for this position.
Key Responsibilities
- Lead Application Management Services (AMS) activities for a mission-critical portal platform.
- Act as the primary point of contact for application support, maintenance, and operational governance.
- Manage incident, problem, and change management processes to ensure high application availability and performance.
- Coordinate with business stakeholders, technical teams, and third-party vendors to resolve production issues.
- Monitor application health, conduct root cause analysis, and implement preventive measures.
- Oversee application deployments, patches, upgrades, and operational releases.
- Drive continuous improvement initiatives to enhance system reliability, security, and user experience.
- Provide technical leadership and mentorship to support and development team members.
- Maintain operational documentation, support procedures, and service-level reporting.
- Ensure compliance with security, audit, and governance requirements.
Required Qualifications
- Knowledge of Operating Systems: Red Hat Enterprise Linux (RHEL)
- Development Technologies: PHP 8.1, Symfony 5.4 Framework
- Database: Oracle Database 12c
- Proven experience leading AMS/Application Support teams within enterprise environments.
- Strong hands-on expertise with Linux, PHP, Symfony, and Oracle technologies.
- Experience supporting business-critical web applications and portals.
- Excellent problem-solving, analytical, and troubleshooting skills.
- Strong stakeholder management and communication abilities.
- Ability to work effectively in a fast-paced operational environment.
Preferred Qualifications
- Experience with government or highly regulated environments.
- Familiarity with automated deployment and monitoring tools.
- Knowledge of application security best practices.
- Experience managing SLAs, KPIs, and service delivery metrics.
Work Arrangement
Hybrid work environment; 3-days a week onsite.
AMS Lead in Mississauga employer: Capgemini
Capgemini is an exceptional employer that fosters a dynamic and inclusive work culture, offering employees the chance to lead innovative ADM/AMS solutions in the vibrant Greater Toronto Area. With a strong emphasis on professional growth, extensive training opportunities, and a hybrid work model that promotes work-life balance, Capgemini empowers its team members to thrive while engaging with diverse clients across multiple countries. Join us to be part of a collaborative environment where your expertise in SAP and leadership can make a significant impact.
