Support Petrel and subsurface applications as a Technical Application Support Analyst in an upstream Oil & Gas environment. Apply troubleshooting and user support experience.
This experienced analyst supports a portfolio of subsurface and reservoir engineering applications. The work includes Tier 1 and Tier 2 support, production environments, application administration, and incident management. Strong understanding of geoscience, reservoir engineering, or drilling workflows is required.
Key Responsibilities:
- Provide Tier 1 and Tier 2 petro-technical application support
- Troubleshoot application, performance, access, and integration issues
- Support installations, upgrades, patches, and maintenance activities
- Manage user provisioning, licensing, and access requests
- Coordinate incident resolution with vendors and internal teams
Requirements:
- Eight or more years of application support experience
- Upstream Oil & Gas application support experience
- Petrel and related Schlumberger application experience
- Production environment support experience
- Strong troubleshooting and incident management skills
Bring Petrel expertise, application administration, and incident management skills to support critical upstream engineering workflows.
Technical Application Support Analyst Petrel in Calgary employer: Capgemini
Capgemini is an exceptional employer that fosters a dynamic and inclusive work culture, offering employees the chance to lead innovative ADM/AMS solutions in the vibrant Greater Toronto Area. With a strong emphasis on professional growth, extensive training opportunities, and a hybrid work model that promotes work-life balance, Capgemini empowers its team members to thrive while engaging with diverse clients across multiple countries. Join us to be part of a collaborative environment where your expertise in SAP and leadership can make a significant impact.