At a Glance
- Tasks: Lead application support for RightAngle and Zema platforms, ensuring stability and performance.
- Company: Join Capgemini, a global leader in tech transformation with a collaborative culture.
- Benefits: Enjoy competitive salary, comprehensive benefits, and opportunities for professional growth.
- Other info: Be part of a diverse team committed to sustainability and inclusion.
- Why this job: Make a real impact in energy trading and risk management while advancing your career.
- Qualifications: Experience with RightAngle and Zema platforms, plus strong leadership skills.
The predicted salary is between 102523 - 183760 $ per year.
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
We are seeking an experienced Senior Manager, Application Support to lead the operational support, maintenance, and continuous improvement of the organization's RightAngle and Zema platforms. This role is responsible for ensuring the stability, reliability, performance, and business alignment of critical Energy Trading and Risk Management (ETRM) and Market Data Management applications.
The successful candidate will lead Level 2 and Level 3 support functions, oversee incident and problem management processes, manage strategic vendor relationships, and partner closely with the client's business stakeholders. This role will play a key leadership position in driving operational excellence, application reliability, support governance, and platform modernization initiatives.
The ideal candidate combines strong ETRM domain expertise with application support leadership experience and a proven ability to manage business-critical trading applications in complex enterprise environments.
Key Responsibilities
- Lead operational support and maintenance of RightAngle and Zema platforms.
- Ensure stability, reliability, and performance of ETRM and Market Data Management applications.
- Oversee incident and problem management processes.
- Manage strategic vendor relationships.
- Partner with business stakeholders for alignment and support.
Required Qualifications
- Experience supporting both RightAngle and Zema platforms in production environments.
- Experience with ITIL-based service management practices.
- Experience working with cloud technologies, automation tools, and modern support frameworks.
Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.
Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment.
Application Support Lead in Calgary employer: Capgemini
Capgemini is an exceptional employer that fosters a dynamic and inclusive work culture, offering employees the chance to lead innovative ADM/AMS solutions in the vibrant Greater Toronto Area. With a strong emphasis on professional growth, extensive training opportunities, and a hybrid work model that promotes work-life balance, Capgemini empowers its team members to thrive while engaging with diverse clients across multiple countries. Join us to be part of a collaborative environment where your expertise in SAP and leadership can make a significant impact.
