Manager, SportsBar in Vancouver

Description

Position: Manager,Sportsbar

Department: Hospitality–TheSportsbarLIVE!

POSITION SUMMARY:

TheRestaurantManagerat theSportsbarwillbe responsible for delivering elevated foodandbeverage service and exceptional hospitality to our fans. The Manager'sleadership,passionand commitment to teamwork will inspire others, ensuring that theCanucks Sports & Entertainment(CSE)quality service and safety standards areupheldand the keyobjectivesof theHospitalitydepartment are met. The incumbentwillbe responsible forcreating a positive and energetic work environment and shouldpossessan entrepreneurial spirit. This fan-focused, front-line management role will ensure they have the best players on their team to execute the ultimate fan experience.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Workingwiththehospitalitymanagement team toidentify, evaluate, and continually improve service strategies to always ensureourfans arealways first
• Providingleadership,development,and motivation of team to ensure fan-focused delivery is always paramount through consistent delivery ofhigh-qualityfood and beverage in a thrilling atmosphere
• AssistingtheDirector, Restaurantsin driving revenue, forecasting,and budget execution
• Monitoringdayto day andevent activity to ensure proper planning and execution for events
• Coordinatingand implementingpromotions,events,andmarketingcampaigns at the Sports Bar
• Assistingin developing and creatingnew marketingand events initiativesforthe Sports Bar
• Ensuringflow of events and guest satisfaction
• Assistingwith developing,maintaining,and promoting the Sports Bar brand in various forms
• Reviewinginventory levels to ensure proper purchasing and warehouse goods are readily available
• Ensuringrequirements forappropriate sanitationand food safetyregulationsare met
• Overseeinghiring and scheduling of staff
• Assistingin the development of short and long term financial and operational plans
• Assistingthe Director, Restaurants in administrative duties in Premium Club Venues

REQUIRED QUALIFICATIONS & EXPERIENCE

• Minimum 3 years' experience as a Shift Leader, Day Manager, Night Manager, Bar Manager or Assistant General Manager at a high volume,premiumcasualrestaurant
• Bachelor's degree in a related fieldsuch as hospitality or business administration
• Proven record ofoptimalguest service through providing conflict resolution and service recovery
• Provenskillsinspiring andrallying a team to achieve its highest potential and then driving it to the next level
• Action-orientedpersonality; adaptive in approach to solving problems
• Excellent interpersonal skills, attention to detail, andverbal andwritten communication skills
• Strong dedication to the highest quality service standards
• Demonstrated experience in creating a work environment where staff development is encouraged and positive recognition is provided
• Experience in inventory and product ordering
• Experience in hiring and training hospitality staff
• Familiar with sanitation proceduresandstandard food and beverage equipment maintenance
• Strong organizational and time management skills,withthe ability tothrive in a fast-pacedenvironment
• ProficiencyinMicrosoft Office applications
• Level 1 and Level 2 Food Safe Certification
• Serving It Right License
• Flexibility to work evenings, weekends, and holidays

YOU MIGHT ALSO HAVE:

• Management experience in a sports and entertainment venue and in running specialty events with premium clientele
• Experience in opening a new venue

Vancouver is one of the most diverse cities in the world and Canucks Sports & Entertainment strives to create a workforce that is inclusive,equitable, andrepresentsour beautiful, unique community. We value unique perspectives, ideas, and creativity that support a diverse, inclusive, respectful, collaborative, and fun work environment. Canucks Sports & Entertainment is committed to building and supporting a diverse team.

This position will remain open until filled.