Manager, Marketing & Communications in Vancouver

Location: Granville office & work from home (hybrid)

Reporting to: Director, Communications and Marketing

Term: 12-month contract (maternity leave cover), with the possibility of extension

Job status: Temporary, full-time 1.0 FTE (75 hours bi-weekly)

Anticipated Start/End Dates: January 6, 2027 - January 2028

Compensation: $75,787 - $84,840 per year

ABOUT US

Canuck Place Children’s Hospice (CPCH) is British Columbia’s recognized pediatric palliative care provider. For over two decades, we have made a significant difference in the lives of children with life-threatening illnesses and the families who love them.

It is the expectation for all roles across the organization to know the organization’s philosophy of pediatric palliative care and uphold a commitment to further one's knowledge. Our philosophy of pediatric palliative care is as follows: Pediatric palliative care improves quality of life, promotes comfort, and reduces suffering for children with life-threatening conditions and their families through a holistic approach addressing physical, emotional, social and spiritual needs.

At Canuck Place we understand that uniqueness is powerful. We hold each other accountable for an inclusive environment where employees feel empowered to share their experiences and ideas and know that they belong. We believe diversity drives innovation and the best pediatric palliative care for children and their families.

WHY SHOULD YOU CHOOSE TO WORK HERE?

Canuck Place careers are full of connection, community, and care. We aim to nurture a supportive culture rooted in compassion, collaboration and support while providing expert care to children and families.

We offer competitive compensation and a benefits package focusing on wellness and self-care that includes:

• 20 days’ vacation (pro-rated to your full-time equivalency) to start with ongoing annual anniversary increases up to an organizational maximum of 45 days
• Up to two paid mandatory wellness days a year
• Generous paid leave including compassionate and special leave when you need it
• Municipal Pension Plan (MPP) *if already participating with another employer
• 100% employer paid benefits package from your first day which includes extended health and dental and $1,500 annually for counselling
• Health and Wellness Spending account that provides up to $1,000 annually
• Flexible working options
• Meal program on-site at the hospices
• Continuous paid training and development opportunities
• Ongoing parental support including top up for maternity and parental leave and paid leave for new grandparents

YOUR ROLE JOB SUMMARY

The Manager, Marketing & Communications, is responsible for developing and executing internal and external marketing and communications strategy and plans that support Canuck Place Children’s Hospice (CPCH) strategic priorities, drive fundraising, raise brand awareness, and advance organizational goals for diversity and inclusion.

RESPONSIBILITIES

• Project Management – 30%: Proven experience in project management, managing multiple projects and campaigns and meeting tight timelines.
• Media & PR – 20%: Develops proactive, integrated media relations pitches through researching story ideas and promoting opportunities.
• People Management – 20%: This role directly manages the following positions: Clinical Communications & Marketing Officer, Officer, Marketing & Communications II.
• Strategic Planning and Budget – 10%: Works closely with the Director, Marketing & Communications on the development and execution of integrated strategies.
• Internal Communications – 10%: Work closely with leaders and key internal collaborators to ensure that internal communication is clear, consistent, and aligned with organizational strategic priorities and values.
• Family Engagement – 5%: Understands the power of storytelling in donor awareness, engagement, and stewardship.
• Brand – 5%: Responsible for maintaining a consistent brand voice and identity.

EDUCATION AND EXPERIENCE

Related degree or diploma, preferably in English/Communications/Marketing, coupled with a minimum of 5 years progressive communications experience including 3+ years managing external relationships.

QUALIFICATIONS

• Superior writing, editing, and verbal English communication skills.
• Demonstrated flexibility with the ability to manage fluctuating schedules, multiple projects and meet tight deadlines.
• Experience in brand management and communications.
• Ability to communicate clearly, persuasively, and creatively with different audiences.
• Understanding of audience segmentation, targeting, positioning, branding, messaging, and storytelling.
• Demonstrated ability to work collaboratively with individuals at all levels.
• Understanding and experience utilizing social media as a business tool.
• Creative, strategic thinker with the ability to identify and grasp communication and marketing opportunities.
• Strong work ethic, including a high degree of accountability, integrity, passion, empathy and compassion.
• Proficiency with Microsoft Office Suite, Adobe Creative Suite, WordPress, CRM, Slack, Trello, DAM.
• Clear and valid BC driver’s license and access to a vehicle are required.

PLEASE NOTE: Evidence of Health Canada approved vaccinations must be provided prior to your first day of work.

RECRUITMENT PROCESS

Canuck Place Children’s Hospice hires on the basis of merit and is strongly committed to equality and diversity within its community and to a welcoming and inclusive workplace.