At a Glance
- Tasks: Deliver 7 Star service and create unforgettable guest experiences every day.
- Company: Join the Canalta Hotel Family, where teamwork feels like family.
- Benefits: Enjoy competitive pay, discounts, flexible scheduling, and fun team events.
- Other info: Great growth opportunities in the hospitality industry await you!
- Why this job: Be empowered to make a real impact on guests' experiences.
- Qualifications: Customer-centric attitude and a friendly, engaging personality.
The predicted salary is between 17.75 - 17.75 $ per hour.
A Little About Us
7 Star Service is in our DNA and the Canalta Hotel Family is looking for our next secret weapon to join our team. This position won't bore you as every day will be a new and exciting experience! You'll be immersed in the Canalta Hotel world assisting our guests to ensure they have a Legendary experience by creating "I-can't-believe-they-did-that" moments! At Canalta, we are committed to honesty, hard work, amazing guest service and high standards. You will be empowered to provide a new, unprecedented level of service – one that ranks 7 Stars. We are looking for someone who possesses a Warrior's spirit, a servant's heart and a fun-loving attitude who is up to the challenge and has a passion to continually learn and grow with our family.
Our Mission
Create "I-can't-believe-they-did-that" guest experiences through remarkably empowered team members.
What You'll Do
- Next Level Guest Service: Successfully complete an exceptional training program designed for top notch guest service agents.
- Be a Brand Ambassador: Represent our values and culture in person, on the telephone and online. Share your passion for Canalta hotels.
- Deliver Stellar Service: Provide 7 Star service by anticipating guests' needs and creating unforgettable moments.
- Welcome Guests with a Smile: Create a friendly and welcoming environment for all guests, handling check-ins and check-outs with ease.
- Be a Problem Solver: Take on challenges and be empowered to resolve guest issues. Turn obstacles into opportunities for unforgettable guest experiences.
- Bring your A-game: Maintain a clean and organized workspace, including the lobby and reception area to create an inviting environment for guests.
- Embrace our hotel's guidelines: Follow safety measures to ensure our team members and guest experience is both amazing and safe.
Why Work With Us
- Team Spirit: Join a team that feels more like family than co-workers. We celebrate diversity and positive vibes, making your workplace enjoyable every day.
- Perks, Perks, Perks: Enjoy discounts at our hotels, competitive pay & benefits. Plus, we love to have fun – from team-building events to seasonal parties, birthdays & milestones, you'll always have a reason to celebrate.
- Flexible scheduling: We understand that work-life balance is key – let's find a schedule that works for you!
- Growth Opportunities: Looking for a career? We provide training and development programs to help you within the hospitality industry. Your future is bright with us.
What We're Looking For
- Customer-Centric Attitude: Prior experience in customer service is a plus, but your passion for helping others is what matters most.
- Engaging Personality: A friendly, upbeat demeanor that can put guests at ease and make their stay unforgettable.
- Tech-Savvy: Comfort with technology and a desire to learn new programs.
- Team Player: Ability to work collaboratively and support your teammates.
- Ability to work flexible hours, including weekends & holidays – a little extra is never a bad thing!
We look forward to welcoming you to our team! Canalta hotels is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.
Salary: $16.75 - $17.75 per hour
Guest Service Agent employer: Canalta Group
At Canalta Hotels, we pride ourselves on fostering a vibrant work culture where every team member feels like family. With a commitment to exceptional guest service and a focus on employee growth, we offer comprehensive training programs and flexible scheduling to ensure a fulfilling career in hospitality. Join us for a rewarding experience filled with fun team events, competitive pay, and the opportunity to create unforgettable moments for our guests.
