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Permanent, Full-time

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each

Our team and what we’ll accomplish together

At TELUS Health we’re committed to building the healthiest workplaces on the planet, which is why we offer organizations the Employee Assistance Program (EAP) among our range of services. The EAP counselling team provides mental health support to employees and their families in a multidisciplinary environment where open exchanges between colleagues are valued.

What you’ll do

As a counsellor at TELUS Health, you will make a difference in the lives of our EAP clients by providing them with short-term counselling, when they need it. Supporting a diverse clientele presenting various issues will enable you to grow professionally and develop your skills.

You will benefit from the support of supervisors who are available as needed and have the opportunity to easily interact with your colleagues in a stimulating and collaborative work environment. Our multidisciplinary, dynamic, and caring team stands out for its incredible expertise and generosity in sharing knowledge.

How you will make an impact

You will provide short-term counselling (3 to 6 sessions) to a diverse set of clients in person, by phone or through video;

You will manage the administrative requirements of cases using simple clinical templates, making note-taking easy.

What you bring

The ideal candidate is comfortable with a diverse clientele and comfortable using short-term counselling. They are also proactive, resourceful and organized, and value collaboration with colleagues.

You hold a master's or doctoral degree in mental health or human relations;

You are a member in good standing of your professional order in Quebec;

You have a minimum of five years of clinical experience;

You have the ability to set short-term objectives and use a solution-focused approach;

You are empathetic and are able to clinically manage high-risk cases;

You have excellent time-management skills with the ability to handle a large volume of clients;

You have a good knowledge of community resources;

Proficiency in French is required, bilingualism is an asset.

Why Join TELUS Health

A flexible benefits plan that fits your individual or family needs, from your first day of employment;

Four weeks of vacation, well-being days and a Monday to Friday schedule to support work-life balance;

An allowance for professional membership fees, paid professional development days and clinical supervision to support your growth;

A pension plan to help you reach your retirement goals;

One volunteering day to support a cause that's important to you;

A positive work environment that supports diversity and inclusion;

Access to exclusive TELUS employee advantages.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

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