Elevate your analytical skills as a Senior Consultant, Customer Performance in a customer-centric organization. Drive insights and performance measurement to inform key business strategies.
In this pivotal role, you'll produce detailed performance scorecards, dashboards, and reports for leadership. Collaborating with various cross-functional teams, you'll analyze customer behavior and market dynamics to spot trends and present actionable growth recommendations. Your contributions will directly impact CTC's evolution toward customer-focused growth.
Key Responsibilities:
- Develop robust customer performance dashboards and scorecards
- Construct narratives linking KPI results and business implications
- Analyze customer, market, and competitive performance data
- Partner with business functions to drive actionable insights
- Present insights to senior leaders for strategic decision-making
Requirements:
- 5+ years in business analytics or customer insights
- Strong analytical skills and data storytelling abilities
- Proficiency in Excel, Power BI, or SQL
- Experience in developing reporting routines
- University degree or equivalent experience
Play a crucial role in shaping customer strategies and enhancing business performance.
Senior Consultant for Customer Performance in Toronto employer: Canadian Tire Financial Services
As a leading employer in Toronto, we pride ourselves on fostering a dynamic work culture that prioritizes collaboration and innovation. Our commitment to employee growth is evident through comprehensive benefits, performance incentives, and ongoing education programs, ensuring that our team members thrive both personally and professionally. Join us to be part of a forward-thinking organization where your contributions directly impact our data strategy and business success.
Contact Details:
Canadian Tire Financial Services Recruitment Team
