Manager, Changeover Operations

Manager, Changeover Operations

Full-Time 67 - 67 $ / hour (est.) On-site
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At a Glance

  • Tasks: Lead a team to manage the Changeover process and enhance operational efficiency.
  • Company: Join Canadian Tire, a trusted name in retail with a focus on innovation.
  • Benefits: Competitive pay, career growth, product discounts, and mental health support.
  • Other info: Exciting opportunities for career advancement and a supportive workplace culture.
  • Why this job: Make a real impact in a dynamic environment while developing your leadership skills.
  • Qualifications: 5+ years of leadership experience and strong communication skills required.

The predicted salary is between 67 - 67 $ per hour.

What you'll do

"Mobility" is a fundamental pillar of our Dealer network, as it empowers each Dealer to advance based on their potential and ambition, transitioning from smaller to larger stores. The Changeover process is the manner by which Dealers buy and sell inventory and assets from one store to another as part of the mobility process. Each transaction entails the significant financial transfer of assets and inventory between Dealers, and is achieved by way of the Changeover Policy and Procedure process. The Changeover Team consists of 2 Operations Managers, with each overseeing a team of multiple direct reports. With a “Dealer First” approach, these Managers will be accountable for the day-to-day operations to support the entire Changeover lifecycle, from the announcement of a Dealer accepting a new store to Finalization. Managers will assist in the mediation of variance and ensure that Changeovers meet the highest standards of being factual, fair, and frictionless. Working in partnership with the Changeover Committee, the Managers also contribute to the development and implementation of Changeover strategies, policies and practices, working collaboratively with the Manager of Changeover Capabilities.

  • Manage and increase the effectiveness and efficiency of the Changeover lifecycle, through improvements to the overall process.
  • Play a significant role in long-term planning, including an initiative geared toward operational excellence and enhancing capacity through modernization.
  • Lead a team of Dealer Changeover Consultants to execute the Dealer Changeover process nationally.
  • Oversee the transfer of multi-million dollar business transactions between Dealers.
  • Research new technologies and alternative methods of efficiency.
  • Mediating and resolving unresolved matters between the participants of the transaction within the confines of the Changeover policy.
  • Facilitate the Finalization process involving existing and retiring Dealers.
  • Uphold a strong integrity of asset listing accuracy for every Changeover.
  • Provide advice and education to Dealers throughout the Changeover process.
  • Support and coordinate with various cross-functional departments.
  • Coordinate the Changeover schedule with third-party vendors.
  • Work collaboratively with the CTDA and Dealer Changeover Committee.
  • Exercise informative, data-driven decision-making authority, with the sole avenue for appeal being the Dealer Changeover Committee.
  • Provide strong people leadership and development, while ensuring budget management processes are followed.

What you bring

  • Post-secondary education or equivalent experience is an asset.
  • Minimum of 5 years of team leadership experience.
  • A reputation for sound judgement and integrity.
  • Experience in process design and change-management implementation.
  • Excellent verbal and written communication skills.
  • Strong knowledge of Microsoft Office, including Outlook, Excel, and PowerPoint.
  • Team building, coaching and mentoring skills.
  • Detail-oriented & strategic thinking processes.
  • Strong mediation abilities.
  • Previous working roles that involve the Dealer/franchisee network.
  • A valid driver's license is required.
  • Travel will be required across Canada.

We’re always looking for great talent! In addition to competitive pay, we offer career growth opportunities and product discounts.

Broadband Salary Range: $41.00– $67.00/hr. Our typical hiring range is between $41.00– $54.00/hr. Salary decisions are also dependent on other factors such as your experience, industry benchmarks, internal equity and other role-specific requirements.

About Us: Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees.

Manager, Changeover Operations employer: Canadian Tire Financial Services

As a leading employer in Toronto, we pride ourselves on fostering a dynamic work culture that prioritizes collaboration and innovation. Our commitment to employee growth is evident through comprehensive benefits, performance incentives, and ongoing education programs, ensuring that our team members thrive both personally and professionally. Join us to be part of a forward-thinking organization where your contributions directly impact our data strategy and business success.

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Contact Details:

Canadian Tire Financial Services Recruitment Team

We think you need these skills to ace Manager, Changeover Operations

Team Leadership
Process Design
Change Management Implementation
Communication Skills
Mediation Skills
Detail-Oriented
Strategic Thinking