Serve Canadian Tire Bank Triangle MasterCard members by phone as a permanent part-time representative in Ontario. Use communication and problem-solving skills.
As a Customer Relationship Contact Centre Representative, you will handle varied inquiries about credit card usage, statements, and marketing programs. The role requires English proficiency, computer knowledge, active listening, and professional communication. Full-time training runs Monday to Friday, 8AM to 4PM, for six weeks.
Key Responsibilities:
- Respond courteously to telephone inquiries from card members
- Protect customer account information and security
- Maintain accurate customer information during service interactions
- Apply product, process, and technical knowledge
- Provide relevant products and services when appropriate
Requirements:
- English proficiency for customer communications
- At least one year of customer service experience
- Excellent verbal and written communication skills
- Active listening and solid decision-making abilities
- Computer knowledge and browser-based learning aptitude
Support Triangle MasterCard members with secure account service, accurate information, and professional communication from Ontario.
Part Time Credit Card Representative in Rankin employer: Canadian Tire Corporation
At Canadian Tire, we pride ourselves on being an excellent employer that fosters a collaborative and innovative work culture. As a Data Strategy and Activation Manager, you will have access to extensive professional development opportunities, competitive benefits, and the chance to make a significant impact in a company that values data-driven decision-making. Located in a vibrant community, our team is dedicated to enhancing data capabilities while supporting your growth and success in a meaningful role.
