Use fluent French and English to support Canadian Tire Bank Triangle MasterCard members from Ontario in a customer contact centre. Serve varied inquiries with clear communication and active listening.
As a Customer Relationship Contact Centre Representative, you will handle questions about credit card usage, statements, and marketing programs. You will apply product, technical, and process knowledge while protecting account information. Permanent part-time and full-time positions include six weeks of weekday training.
Key Responsibilities:
- Respond courteously to telephone inquiries from card members
- Protect customer account information and security
- Maintain accurate customer information across interactions
- Understand customer needs and provide relevant products
- Build confidence through exceptional service
Requirements:
- Fluent written and spoken French and English
- Minimum one year of customer service experience
- Excellent verbal and written communication skills
- Strong problem solving and decision making abilities
- Computer knowledge and browser based learning aptitude
Bring bilingual communication, active listening, and customer service experience to Canadian Tire Bank's Ontario contact centre team.
Bilingual Contact Centre Representative in Rankin employer: Canadian Tire Corporation
At Canadian Tire, we pride ourselves on being an excellent employer that fosters a collaborative and innovative work culture. As a Data Strategy and Activation Manager, you will have access to extensive professional development opportunities, competitive benefits, and the chance to make a significant impact in a company that values data-driven decision-making. Located in a vibrant community, our team is dedicated to enhancing data capabilities while supporting your growth and success in a meaningful role.
