Enhance customer engagement as a B2B Customer Service Lead with Mark's, contributing to team coaching and operational excellence. Provide exceptional omnichannel experiences through effective order management and inventory processing.
Mark's is seeking a proactive Assistant Manager to oversee retail operations. This role emphasizes leadership in customer service, coaching team members, and ensuring compliance with operational standards. You'll drive eCommerce sales while managing shipping and receiving, helping create a positive shopping experience.
Key Responsibilities:
- Lead customer service team and coach for excellence
- Manage order entry and fulfillment processes
- Ensure compliance with company policies and procedures
- Oversee scheduling and cash management operations
- Promote a motivating and safe work environment
Requirements:
- 3-5 years of retail management experience
- Proven ability to train and develop team members
- Exceptional communication and organizational skills
- High energy and passion for success
- Basic computer skills required
Bring your passion for retail leadership and customer satisfaction to help Mark's elevate its brand in Canada.
B2B Customer Service Lead at Mark's in Lethbridge employer: Canadian Tire Corporation
At Canadian Tire, we pride ourselves on being an excellent employer that fosters a collaborative and innovative work culture. As a Data Strategy and Activation Manager, you will have access to extensive professional development opportunities, competitive benefits, and the chance to make a significant impact in a company that values data-driven decision-making. Located in a vibrant community, our team is dedicated to enhancing data capabilities while supporting your growth and success in a meaningful role.
