IT Organizational Change Management Lead

Are you looking for a role where you can help people successfully navigate change and drive transformational outcomes? Can you see yourself leading change initiatives that improve how people work, adopt new technologies, and embrace new ways of doing business? If you answered yes, this may be the job for you. Our Chalk River location is looking for an IT Organizational Change Management (OCM) Lead to develop and execute change management strategies that support enterprise-wide technology, process, and organizational transformation initiatives.

What you will be doing:

• Developing organizational change management strategies, plans, and approaches aligned with project and business objectives.
• Conducting stakeholder, readiness, and change impact assessments to understand risks and organizational impacts.
• Identifying change risks, mitigation actions, success measures, and adoption objectives.
• Developing and executing stakeholder engagement strategies to build awareness, commitment, and sponsorship.
• Creating and coordinating communication plans, key messages, presentations, and engagement materials.
• Providing coaching and guidance to leaders and managers on their role in enabling successful change.
• Partnering with business and project teams to identify learning needs and develop training strategies.
• Supporting development of training materials, user support resources, and knowledge transfer activities.
• Monitoring adoption, utilization, and proficiency metrics and implementing corrective actions where required.
• Integrating change management activities with project management, communications, and business readiness activities.
• Providing regular reporting on change progress, stakeholder readiness, adoption risks, and outcomes.
• Ensuring change management deliverables are aligned with organizational governance requirements and project milestones.
• Measuring effectiveness of change interventions and adoption outcomes.
• Collecting feedback from stakeholders and end users to support continuous improvement.
• Supporting realization of business benefits by identifying opportunities to improve adoption and sustainment.
• Other duties as assigned by your manager.

What We Are Looking For:

• Education: Bachelor's degree in Business Administration, Human Resources, Organizational Development, Communications, Psychology, Change Management, Information Technology, or a related discipline.
• Experience: 7-10 years of progressive experience leading organizational change management initiatives. Experience supporting complex business transformation, technology implementation, or digital modernization programs. Experience working with cross-functional teams and senior leadership stakeholders. Experience developing communication, training, engagement, and adoption strategies. Experience measuring change adoption and business readiness.
• Knowledge, Skills & Abilities: Excellent stakeholder engagement, facilitation, influencing, and relationship management skills. Strong written and verbal communication skills. Ability to build consensus and influence without formal authority. Strong analytical and critical thinking capabilities. Exceptional planning, organization, and project coordination skills. Ability to manage multiple priorities in a dynamic environment. Strong presentation and workshop facilitation skills. Ability to coach leaders through organizational change. Proficiency in developing change impact assessments, readiness assessments, communication plans, and training plans. Knowledge of recognized change management methodologies such as Prosci ADKAR or comparable frameworks. Understanding of project and program management principles. Knowledge of business process transformation and technology implementation practices. Familiarity with digital transformation, ERP, enterprise applications, collaboration platforms, and organizational effectiveness concepts. Understanding of regulated or highly governed operating environments.

Security Clearance: Reliability Status with Site Access Security Clearance (SASC), which has a minimum requirement of 3-5 years of verifiable history in Canada, Australia, New Zealand, the United States and/or the United Kingdom.

Working Conditions: Working schedule: Five (5) days per week, seven and a half (7.5) hours per day for a thirty-seven and a half (37.5) hour work week.

Location: Fully Remote. This position is offered on a fully remote basis, allowing you to work from home anywhere in Canada.

Our Commitment to Equity, Diversity & Inclusion: At CNL, we are committed to fostering an environment that promotes equity, diversity, and inclusion. We celebrate and welcome employees, stakeholders, and partners of all backgrounds and identities.