Director of Facilities Maintenance in Niagara Falls

The Canadian Niagara Hotels Group of Companies is one of Canada’s largest, most successful, and diversified entertainment and hospitality organizations. With over 3,500 talented professionals across our business units, we offer a distinctive collection of world-renowned hotels, restaurant brands, cafes and retail, situated just steps from the iconic Niagara Falls.

This role is critical to ensuring the reliability, safety, and overall guest experience across all areas of our property. The successful candidate will bring a strong operational mindset, a proactive approach to preventative maintenance, and the ability to lead and develop a high-performing team. This position reports directly to the General Manager.

KEY RESPONSIBILITIES:

• Engineering Leadership & Property Operations: Lead and execute all engineering and maintenance operations across properties. Oversee the operation, repair, and maintenance of all building systems, including HVAC, refrigeration, boilers, chillers, cooling towers, plumbing, electrical, mechanical, pool/spa systems, compressors, control systems, and life safety equipment. Ensure all systems operate efficiently, safely, and in full compliance with applicable codes, standards, and brand requirements.
• Preventative Maintenance & Asset Protection: Develop, implement, and continuously improve a comprehensive preventative maintenance (PM) program. Oversee maintenance of guest rooms, public areas, heart‑of‑house spaces, and all equipment to ensure optimal performance and guest comfort. Conduct regular property walk‑throughs with leadership to ensure maintenance standards are upheld and issues are proactively addressed.
• Capital Projects & Energy Management: Plan, oversee, and execute capital projects, renovations, and other major maintenance initiatives. Develop and manage annual CapEx and operating budgets, ensuring alignment with asset preservation and business objectives.
• Safety, Compliance & Risk Management: Ensure full compliance with all health, safety, and regulatory requirements, including fire, life safety, and sanitation standards. Implement and manage key safety programs, including Lock‑out/Tag‑out, emergency systems, fire detection/testing, and evacuation procedures.
• Team Leadership & Development: Lead, train, and manage the Maintenance teams, including recruitment, scheduling, performance management, and succession planning. Foster a culture of accountability, responsiveness, and continuous improvement.
• Financial & Administrative Oversight: Accountable for the financial performance of the department, including payroll, expenses, and supply management. Monitor departmental costs to ensure alignment with budgetary goals while maintaining service and operational standards.
• Cross‑Functional Collaboration: Partner closely with all hotel departments to ensure seamless operations and an exceptional guest experience.

Qualifications & Experience:

• Minimum 5–7 years of progressive leadership experience in hotel engineering, facilities management, or maintenance operations within a hotel, resort, hospital, or large commercial property.
• Strong hands‑on technical expertise across multiple trades, including HVAC, electrical, plumbing, refrigeration, boilers, and pool systems.
• Proven experience managing preventative maintenance programs, capital projects, and building systems.
• Solid understanding of life safety systems, building codes, and regulatory compliance.
• Availability to work variable hours, including weekends and emergency call‑ins as required.
• Proven ability to lead, coach and drive team performance in a fast‑paced, guest‑focused environment.
• Strong financial acumen with experience managing budgets and operational costs.

Benefits We Offer Our Associates:

• Comprehensive Health & Medical Coverage: Includes Prescription Drugs, Dental Coverage, Life and AD&D, Paramedical and Extended Health Care, Long Term Disability, Out of Country Emergency Travel Insurance AND Assistance, among other benefits.
• Career Growth & Development: Opportunities for professional growth and development through cross training in various roles across multiple business properties.
• Associate Hotel and Dining Discounts: Enjoy Friends & Family hotel rooms and dining discounts at world renowned hotels.
• Ontario Attractions Reciprocal Program: Enjoy access to exclusive free or discounted admissions to other member locations across Ontario.
• Convenient Parking - Complimentary or reduced‑rate parking, based on the specific location.

This is “Where Great Careers Happen” – Join a Team That Empowers You To Make A Difference, Deliver Results, And Grow Your Career.