Deliver welcoming museum experiences in Ottawa through proactive service, product knowledge, and visitor-focused sales. The Canadian Museum of Nature offers part-time holiday and occasional Host positions.
As a Host with the Visitor Planning team, you will understand visitor needs, build rapport, and promote memberships, products, and services. You will communicate with visitors, clients, and members in person and by phone, including during events and after-hours. The role also supports ticketing, payment processing, cash balancing, and feedback collection at the Victoria Memorial Museum Building.
Key Responsibilities:
- Gauge visitor needs and recommend relevant museum offers
- Build rapport while promoting memberships and services
- Provide customer service during events and after-hours
- Receive payments and prepare deposits accurately
- Attend required meetings and support team duties
Requirements:
- Secondary school completion or an equivalent qualification
- Experience building rapport and increasing visitor satisfaction
- Experience meeting sales goals through customer-focused selling
- Point-of-Sale software and cash-handling experience is an asset
- Availability for evenings, weekends, and holidays
Use visitor needs, communication, sales, and payment-processing experience to support engaging service at the Museum.
Visitor Experience Sales Host employer: Canadian Museum of Nature
Le Musée canadien de la nature est un employeur exceptionnel, offrant un environnement de travail inclusif et dynamique à Gatineau. En tant que conseiller en ressources humaines, vous bénéficierez d'opportunités de croissance professionnelle tout en collaborant avec une équipe passionnée, engagée dans la promotion de la diversité et de l'inclusion. Avec des avantages tels que des horaires flexibles et un soutien au développement personnel, travailler ici signifie contribuer à une mission significative tout en épanouissant votre carrière.
