Support health data submissions at CIHI as a Client Service Coordinator, using client service and data quality skills. This is a contract administration position.
The Client Service Coordinator serves clients submitting data to health reporting systems and clinical registries. You will provide support, education, troubleshooting, and follow-up while collaborating with interdisciplinary teams. The work also supports system functionality, quality assurance, client resources, and operational procedures.
Key Responsibilities:
- Act as the first contact for external client inquiries
- Monitor submission completeness and data quality
- Coordinate issue resolution with subject matter experts
- Deliver client training on submission processes
- Maintain procedures, documentation, and education materials
Requirements:
- Degree in health services, information management, technology, or related field
- One to three years in client service, data management, or coordination
- Experience with quality assurance, system testing, and process improvement
- Strong Microsoft Office proficiency, especially Excel and Word
- Excellent communication, organization, and problem-solving skills
Bring client support, health data coordination, and quality assurance skills to CIHI's specialized care standards and engagement department.
Contact Details:
Canadian-Institute-For-Health-Information Recruitment Team
