At a Glance
- Tasks: Lead global strategy and operations for the Zendesk platform while driving AI-powered improvements.
- Company: Ingram Micro Canada, a leader in tech solutions based in Mississauga.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Join a dynamic team focused on continuous improvement and transformation.
- Why this job: Shape the future of customer service with innovative AI and automation strategies.
- Qualifications: Experience in platform operations and strong leadership skills required.
Ingram Micro Canada in Mississauga, Ontario, is seeking a Manager, Business Platform Operations (Zendesk) to lead the global strategy, operations and transformation of the Zendesk platform. This hybrid role blends strategic leadership with hands-on delivery across the organization.
You will manage a global team, drive AI-powered capabilities, governance, and continuous improvement, and partner with product, engineering and data teams.
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Global Zendesk Platform Operations Leader in Mississauga employer: Canadian Inclusion
Mariner is an exceptional employer that fosters a collaborative and innovative work culture in the vibrant city of Halifax, Nova Scotia. Employees benefit from ongoing professional development opportunities, competitive compensation, and a supportive environment that encourages creativity and teamwork. With a focus on cutting-edge technology solutions, Mariner empowers its team to make a meaningful impact while enjoying the unique lifestyle that Halifax has to offer.
