Lead Product Designer – Hybrid

The Globe and Mail is a national icon and one of Canada's most recognized media brands. We proudly serve as a trusted destination for Canadians seeking the highest caliber of journalism, and we've garnered international acclaim for our data visualization, design, and creative storytelling. We are committed to fostering diversity and inclusivity by reflecting all Canadians in both the stories that we tell and the composition of our workforce.

Recognizing the importance of work-life balance, we offer flexible work arrangements and support programs. We also invest in our employees' growth through training and mentorship opportunities, enabling you to expand your skills and embrace new challenges. No matter your position at The Globe, you'll be an integral part of an organization dedicated to making a positive difference in Canada.

POSITION OVERVIEW: Does designing customer-centric solutions for next generation AI-integrated news media products excite you? Do you love creating holistic user experiences, design systems, and the prospect of solving for the needs of today's current news, business and financial readers? As Lead Product Designer, you will play a leading role on The Globe's product design team to create a compelling user experience across both the website and iOS/Android apps.

RESPONSIBILITIES:

• Design world-class experiences that allow our audience to achieve their goals using The Globe and Mail's digital products in a way that feels simple, elegant and understandable.
• Establish a design vision for your product program area and ensure that it guides all your action as a designer through research, interface concepts, prototypes, and UI elements to elevate the user experience across all digital products.
• Collaborate with and mentor other designers on the team.
• Conduct user research and feedback sessions to validate user problems and design solutions with our audience.
• Collaborate with product manager partners, engineers, and stakeholders in Editorial and Business from discovery through to delivery.
• Contribute to our design system to ensure consistency across platforms and products.
• Contribute to our product strategy.
• Evangelize the impact of your work and learning across the organization.

QUALIFICATIONS:

• 8+ years of experience designing digital products.
• Passion for user experience and design thinking, a strong desire to be innovative within the news, content publishing and media industry.
• Demonstrable conceptual thinking and clarity in oral communication and documentation.
• Orientation to detail and ability to work quickly at all stages of the design cycle to create prototypes and wireframes to visualize your ideas, design specifications, finished front-end designs and design QA.
• Confidence through experience crafting research studies, interviewing customers and reporting results to directors and executives.
• Experience using and contributing to design systems.
• Extensive experience using design tools such as AI prototyping combined with Figma and other tools for communication such as Miro, Microsoft Office and Google docs.
• Experience working with data and metrics; proven ability to translate both qualitative and quantitative improvements to the user experience.
• Experience using AI to optimize your workflow and process.
• Experience leading workshops with team members and stakeholders.
• Experience designing experiences that use AI and machine learning.
• Basic front-end coding comprehension such as CSS, HTML, how digital tech works on a high level to facilitate communication with your engineering partners.
• A positive attitude that embraces diversity and inclusion in the workplace.
• A learning mindset.

Your portfolio should include case studies that demonstrate:

• Your experience framing problems and finding opportunities to support both user and business needs.
• Strategic initiative and innovation.
• The process by which you develop your design solutions, including research you did and the constraints and trade-offs you encountered.
• Your criteria for success and how you measure your solutions and outcomes.
• What you learned from the process and how it's made you a better thinker and designer.
• Leadership in your role with immediate team members and stakeholders.
• Collaborative maturity, good design taste, judgment and critical thinking.

SALARY: The base salary for this role ranges from $107,600 to $129,120 per year. Placement within this range depends on a candidate's level of experience, technical skills, and alignment with the role's requirements.

WE OFFER:

• Competitive compensation to ensure we hire, retain and reward team members.
• Hybrid work environment that promotes work-life balance.
• Generous vacation and flexible work arrangements.
• Parental leave top-up.
• Competitive health and dental benefits.
• Defined Benefit pension plan.
• Annual wellness subsidy.
• On-site chiropractor and registered massage therapist.
• Employee and family assistance program.
• Free digital subscription to globeandmail.com and 40% off other Globe products.
• Education assistance for external training courses.

SUPPORTING YOUR GROWTH: We are committed to creating equitable opportunities for all employees, to enable everyone to reach their full potential. This commitment is embedded in our strategic plan and core values. There are lateral and upward advancement opportunities for rewarding and developing careers. We believe in mentorship and collaborative peer-to-peer learning and have both formal and informal programs in place to encourage knowledge-sharing. We support continuing education and provide both internal and external opportunities for training and development.

THE GLOBE AND MAIL IS DEDICATED TO DIVERSITY AND INCLUSION IN THE WORKPLACE The Globe and Mail is committed to fostering an inclusive, accessible work environment, where all employees feel valued, respected and supported. We believe this strengthens our business and our journalism. We welcome and encourage applications from individuals from all groups, regardless of race, ethnicity, culture, gender, sexual orientation, religion, socio-economic status, age, and physical ability.